About The Position

Provides administrative support to one or more executives and to a department, management group, or executive at the Senior Leadership Team level and below. The role supports overall operations, including calendar management, business meetings, email support, domestic and international travel arrangements, expense reports, and other tasks or projects. The work includes making appointments, answering phones, maintaining files, ordering office supplies and equipment, processing mail, copying, and scheduling and planning meetings, including coordinating meeting rooms and materials. The position requires applying substantial job knowledge to a wide range of tasks, often with little instruction on daily work. Assignments are moderately difficult and require judgment in resolving issues or making recommendations. Work is generally critical or confidential, and may involve handling multiple tasks and projects concurrently under tight deadlines.

Requirements

  • Strong verbal and written communication skills.
  • Ability to communicate and build partnerships with all levels of management.
  • Proficient and advanced computer skills, including Microsoft Office applications such as Word, Excel, and PowerPoint.
  • Strong sense of urgency and ability to handle multiple tasks.
  • High degree of professionalism and confidentiality.
  • Experience in customer service and/or a high-pressure, multitask environment.

Responsibilities

  • Provide administrative support to a department, management group, or executive on the Senior Leadership Team and below.
  • Manage calendars and make appointments.
  • Support business meetings and provide email support.
  • Answer phones.
  • Coordinate domestic and international travel arrangements.
  • Complete and process expense reports.
  • Maintain files and order office supplies and equipment.
  • Process mail and perform copying.
  • Schedule and plan meetings, including arranging meeting rooms and materials such as flip charts.
  • Complete additional tasks and projects as required.
  • Handle multiple tasks and projects concurrently under tight deadlines.
  • Use judgment to resolve issues or make recommendations.
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