Administrative Assistant for Licensing Services-61008731

State of South Carolina•Lexington County, SC

About The Position

Provides administrative, logistical, and accounting support for programs in the Healthcare Quality Deputy Area. Processes applications and licenses for an assigned caseload, coordinates with headquarters personnel, facilities, and other agencies to obtain information, and processes invoices and late fees. Maintains accurate database records and manages documents created by the Bureau or received from other sources. Serves as a resource contact for the public, providers, and inspectors, and provides support services and technical assistance to providers, inspectors, and pending licensees. May serve on committees and make recommendations to management concerning licensure issues. Other duties may include backup receptionist coverage, mail distribution, and participation in disaster preparedness. During hazardous weather or a declared emergency, the employee is designated essential and may be subject to duty or call on a 24-hour basis.

Requirements

  • High school diploma and work experience directly related to the area of employment; a bachelor's degree may substitute for related work experience.
  • An equivalent combination of education and/or experience demonstrating the required knowledge, skills, and abilities may be considered, subject to approval by the DPH Chief Human Resources Officer or delegate.

Nice To Haves

  • Associate's degree.
  • Two years of clerical experience.
  • Accounting experience.
  • Possess and maintain a valid South Carolina driver's license in good standing.

Responsibilities

  • Provide administrative, logistical, accounting, and other operational support to programs in the Healthcare Quality Deputy Area.
  • Process applications and licenses for an assigned caseload.
  • Coordinate with headquarters personnel, facilities, and other agencies to obtain limited information.
  • Process invoices and late fees, and process and mail invoices as needed.
  • Ensure information entered or amended in the database is accurate and current.
  • Manage documents created by the Bureau or received from other sources.
  • Serve as a resource contact for the public, providers, and inspectors.
  • Provide support services and technical assistance to providers, inspectors, and pending licensees as needed.
  • Serve on committees as necessary and make recommendations to management regarding licensure issues.
  • Perform other assigned duties, including backup coverage for the headquarters and building receptionists.
  • Provide backup mail distribution as needed.
  • Participate in disaster preparedness under the Department of Public Health plan; during hazardous weather or a declared emergency, serve as an essential employee subject to duty or call on a 24-hour basis.

Benefits

  • 15 days of annual (vacation) leave per year.
  • 15 days of sick leave per year.
  • 13 paid holidays.
  • Paid parental leave.
  • Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
  • South Carolina Deferred Compensation Program available.
  • Choice of State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one listed plan is required for FTE employees.
  • For approved positions, the option to work partially remotely or adjust work hours may be available after 12 months of employment.
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