Administrative Assistant
Daymark Recovery Services•Winston Salem, NC
About The Position
Provides administrative and center support, along with customer service, to a service site. Duties include scheduling, filing, documentation, client services, research, and billing. The role requires strict compliance with professional, legal, and confidentiality standards, including HIPAA requirements.
Requirements
- High school diploma.
- Good attitude and ability to work well with others.
- Strong commitment to patient care.
- Understanding of office flow and budgeting.
- Knowledge of mental health, social work, or healthcare fields.
Nice To Haves
- Healthcare office experience preferred.
Responsibilities
- Ensure compliance with professional standards, Medicaid and Medicare regulations, agency policies and procedures, and HIPAA requirements; complete filing, tickets, and documentation.
- Schedule appointments and prepare records for daily appointments.
- Enter consumer data for scheduling, benefits inquiries, and reimbursement purposes.
- File, release, and copy protected health information as needed.
- Answer and transfer phone calls, interact courteously with the public, and assist consumers with fee setting, benefits information, scheduling, and other resources.
- May periodically oversee staff or lead at the direction of the Practice Manager.
Benefits
- Medical, dental, and vision insurance
- Health Spending Account
- Company-paid life insurance
- Short-term disability
- 401(k)
- Paid holidays
- Paid vacation and sick leave
- Employee Assistance Program
- Referral bonus opportunities
- Extensive internal training program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
