Administrative Assistant - Venues

The Proffessional Group•Detroit, MI

21d•Onsite

About The Position

The Professional Group (TPG) is seeking an organized, detail-oriented Administrative Assistant to support administrative, payroll, billing, and operational activities in a fast-paced sports and entertainment environment. The role works closely with operations, management, employees, staffing partners, and clients to ensure event-related hours, timesheets, billing information, and administrative processes are completed accurately and on time. The position is based within a sports and events facility. The typical schedule is Monday through Friday, with flexibility required to support evenings, weekends, game days, and special events as needed. The role may require walking for extended periods, occasional lifting of up to 30 pounds, regular computer and keyboard use, and standing, bending, or crouching as needed. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED.
At least 2 years of general office or administrative experience.
Strong math, data-entry, and organizational skills.
Proficiency with Microsoft Office, particularly Excel and Word.
Ability to accurately review timesheets, hours, and billing-related information.
Strong written and verbal communication skills.
Excellent attention to detail and ability to meet deadlines.
Ability to multitask and prioritize in a fast-paced environment.
Strong customer-service and problem-solving skills.

Nice To Haves

Service industry, facilities, hospitality, sports, or event experience.

Responsibilities

Prepare and maintain billing sheets for scheduled events and submit completed information to the appropriate billing team.
Review employee time punches and paper timesheets for accuracy, including verifying and totaling hours worked.
Identify missing or incorrect time punches and work with management to resolve discrepancies.
Maintain daily spreadsheets tracking hours worked and staffing requirements for each venue.
Process timesheet information and maintain accurate administrative records.
Track overtime and prepare related reports.
Calculate staffing agency pricing and submit timesheets and supporting information to staffing partners.
Assist with billing questions and discrepancies before invoices are processed.
Provide employees with administrative support related to payroll, PTO, timekeeping, and other employment-related questions.
Assist HR with rehire and other employee-related administrative processes.
Train managers and supervisors on administrative and timekeeping processes as needed.
Attend weekly meetings with clients, operations leadership, and internal teams to discuss billing, staffing, and upcoming events.
Provide administrative coverage at other venues when needed.
Maintain office supplies and respond to general inquiries and requests.
Handle employee and company information with professionalism and confidentiality.
Perform additional administrative duties as assigned.