Administrative Assistant

DAYMARK RECOVERY SERVICES INC•Siler City, NC

13d•$16 - $18•Onsite

About The Position

Daymark Recovery Services, Inc. is a mission-driven community provider of culturally sensitive mental health and substance abuse services. Its mission is to inspire and empower people to seek and maintain recovery and health. The Administrative Assistant provides administrative and center support and customer service at a service site, including scheduling, filing, documentation, client services, research, and billing. The position requires strict compliance with professional, legal, and confidentiality standards.

Requirements

At least a high school diploma.
Good attitude and ability to work well with others.
Strong commitment to patient care.
Understanding of office flow and budgeting.
Knowledge of mental health, social work, or health care fields.
Strict adherence to professional, legal, and confidentiality standards.

Nice To Haves

Office experience in the healthcare field.

Responsibilities

Ensure compliance with professional standards, Medicaid and Medicare regulations, agency policies and procedures, and HIPAA requirements.
Complete filing, tickets, and documentation.
Schedule appointments and prepare records for daily appointments.
Enter consumer data for appointment scheduling, benefits inquiries, and reimbursement purposes.
File, release, and copy protected health information as needed.
Answer phone calls and transfer callers to appropriate parties.
Provide courteous service to the public and assist consumers with fee setting, benefits information, scheduling, and other resources.
Periodically oversee staff or lead when asked by the Practice Manager.