Administrative Assistant

CCMC•Punta Gorda, FL

10d

About The Position

CCMC is a community management company specializing in master-planned communities, guided by the values of Integrity, Respect, Service, and Community. The Administrative Assistant supports a community site by providing office assistance, membership support, and clerical services while maintaining a high degree of customer service in resident inquiries and interactions. The role handles a high volume of phone calls and emails, providing general information or directing inquiries to the appropriate departments, and offers opportunities to develop administrative, communications, and customer service skills. The community is described as an innovative new town focused on sustainable and responsible growth, with extensive public green spaces and trails, solar-plus-storage, fiber-optic connectivity, and a robust lifestyle program. The position requires a flexible schedule to meet site needs, as determined by the Community Manager, potentially including evenings and weekends. Physical duties may include walking community grounds, occasionally lifting and carrying supplies or equipment up to 25 pounds, sitting or standing for extended periods, using computers and mobile devices, and driving for certain job functions. If driving is required, employees must maintain a valid license, a clean motor vehicle report, and current automobile insurance at statutory limits.

Requirements

Demonstrate professionalism, adaptability, good time management, and organizational skills.
Be self-motivated, dependable, organized, and efficient, with excellent problem-solving skills.
Maintain confidentiality of business matters.
Have strong working knowledge of Microsoft Office programs, including Outlook, Word, and Excel.
Communicate effectively orally and in writing, with high attention to detail.
Have an excellent telephone manner and commitment to the highest possible customer service.
Be available to work a flexible schedule based on site needs, potentially including evenings and weekends.
If driving is required, maintain a valid state driver’s license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits; notify Human Resources immediately of changes to motor vehicle standing.

Responsibilities

Provide office assistance, membership support, and clerical services using office equipment, software, and tools.
Greet callers and visitors in a friendly and informative manner.
Respond to resident inquiries and interactions with a high degree of customer service.
Answer a high volume of phone calls and emails, provide general information, or direct inquiries to the appropriate departments.
Perform membership check-in and scheduling.
Open, log, and appropriately distribute incoming mail and deliveries.
Prepare outgoing mail and packages.
Inventory, maintain, and order office and janitorial supplies.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage.
Wellness program.
Flexible Spending Accounts.
Company-matching 401(k) contributions.
Paid time off for vacation, holidays, medical needs, and volunteering.
Paid parental leave.
Training and educational assistance.
Employee Assistance Program and Calm Health support programs.
Optional short- and long-term disability insurance, life insurance, and pet insurance.
A caring team dedicated to employee success.