Administrative Assistant [FT]

Mirror•Topeka, KS

About The Position

Under the administrative supervision of designated site management, the Administrative Assistant supports the clinical programs and services at Mirror treatment facilities. The role handles clerical duties, including answering phones, preparing documents, collecting and depositing client fees, maintaining client files and confidentiality, and assisting site management with daily administrative operations. The Administrative Assistant works in accordance with Board of Directors policies and applicable laws and regulations.

Requirements

  • High school diploma or General Educational Development certificate.
  • Experience in administrative, secretarial, or clerical tasks.
  • Computer experience and the ability to word process program- and client-related materials quickly and efficiently.
  • Good reading and writing skills.
  • Ability to organize and prioritize multiple tasks.
  • Pleasant, business-like telephone skills.
  • Awareness of the disease of addiction.
  • Must pass a KBI, NCIC, and related security check, as required by KDOC and BOP.
  • Employees diagnosed with a substance use disorder or behavioral addiction/compulsion must have at least two consecutive years of abstinence from all intoxicating substances and symptoms of their addiction, and be in full sustained remission.
  • Proficient computer skills or experience and/or skills working with an Electronic Health Record.
  • The position may involve bending, walking stairs, and occasionally lifting up to 40 pounds.

Nice To Haves

  • Vocational and/or post-secondary training in secretarial services would be desirable.

Responsibilities

  • Assist designated site management with paperwork for outpatient and residential programs.
  • Answer telephone calls in a pleasant, business-like manner; record and communicate messages to appropriate staff and ensure long-distance calls are recorded and delivered appropriately.
  • Use a computer to word process client- and program-related materials.
  • Maintain client and program confidentiality as required by federal law.
  • Maintain agency-required financial records and check client accounts and other fiscal records for accuracy when required by the location.
  • Collect and deposit client fees and assist with fee collection in a manner that supports the client relationship with Mirror Inc.
  • Maintain, record, and distribute client food stamps according to agency policy and federal law, as required by the location.
  • Keep copies of official program communications and client-related materials in designated files.
  • Duplicate records and papers as required.
  • Collect and deliver mail or other papers as necessary.
  • Work cooperatively with the administrative office to complete required paperwork, including client balance reports, weekly and monthly reports, and other requested information.
  • Perform other job-related functions as directed by the designated site Facility Coordinator.
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