About The Position

The Administrative Assistant to the Top Seller supports the salesperson throughout the selling process and helps provide outstanding customer service. The role includes preparing customer fitting rooms with selected merchandise, supporting team goals, and building positive relationships. It also performs daily department maintenance, including stock work, re-merchandising, display upkeep, price markdowns, merchandise transfers, and light cleaning. This is a seasonal position at Nordstrom's La Jolla University Town Center. The stated pay range is $18.85–$19.65 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

  • Demonstrated ability to develop relationships with customers and coworkers.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
  • Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise and reaching to lift items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Support the salesperson in all aspects of the selling process.
  • Set up customer fitting rooms with merchandise selected by the salesperson.
  • Support team goals and build positive relationships.
  • Perform daily department maintenance, including stock work, re-merchandising, display upkeep, price markdowns, merchandise transfers, and light cleaning.
  • Provide outstanding customer service and handle customer concerns positively and proactively.
  • Prioritize multiple tasks in a fast-paced environment.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • May be eligible for performance-based incentives or bonuses
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