Seasonal Administrative Assistant Top Seller - Oakbrook Center

Nordstrom • Oak Brook, IL

1d • Onsite

About The Position

The Seasonal Administrative Assistant supports store operations and customer service at the point of sale. The role assists customers by phone and at checkout with sales, returns, and other transactions, while keeping service quick, easy, and welcoming. The employee helps maintain a “runway ready” department by straightening, lightly cleaning, and restocking the cash wrap and sales floor; stays informed about fashion trends and products; and shares information about events, Nordstrom gift cards, and the Nordstrom Rewards program. The role may also support other store areas, including order fulfillment and order pick-up.

The position requires frequent movement and handling merchandise throughout a 6–8-hour shift. Employees regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Requirements

• Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• Problem-solving ability.
• Computer proficiency and interest in learning new computer applications.
• Ability to work a flexible schedule based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching overhead to lift them.
• Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Assist customers by phone and at checkout with sales, returns, and other transactions.
• Provide quick, easy, and enjoyable customer service by listening to customer needs and sharing knowledge of fashion.
• Help keep the department ready for customers by straightening, lightly cleaning, and restocking the cash wrap and sales floor.
• Stay informed about key fashion trends and products to assist customers with purchase decisions.
• Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
• Flexibly support other areas of the store, including order fulfillment and order pick-up.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away/PTO accruals and holidays.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed