Administrative Assistant Senior

Mass General Brigham•Boston, MA
•Hybrid

About The Position

This position provides high-level administrative support to executive and management teams. Responsibilities include managing schedules, coordinating meetings, handling correspondence, and performing clerical duties to support efficient office operations. The role may also lead junior administrative staff. It is an onsite position with one remote day available after 90 days of training, subject to departmental and organizational needs. The schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m., with 40 scheduled hours per week. The position does not require patient care.

Requirements

  • High school diploma or equivalent.
  • Five to seven years of administrative experience, preferably in a healthcare setting.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently with minimal supervision.
  • Strong attention to detail and problem-solving skills.
  • Familiarity with hospital administration processes and healthcare regulations.
  • Professional demeanor and ability to interact effectively with all levels of staff.

Nice To Haves

  • Associate’s degree in Business Administration or a related field.
  • One to two years of experience supporting senior-level staff.

Responsibilities

  • Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
  • Prepare, review, and edit reports, presentations, and other documents.
  • Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
  • Organize and maintain electronic and physical office files.
  • Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
  • Arrange logistics for internal and external meetings, including room bookings and catering.
  • Serve as the primary point of contact between executives and internal and external stakeholders.
  • Draft and distribute memos, announcements, and other communications as directed.
  • Oversee office supplies inventory, ordering, and distribution.
  • Ensure office equipment is properly maintained and serviced.
  • Coordinate with IT for technical support and equipment needs.
  • Assist in planning and executing special projects and events.
  • Monitor project timelines and ensure deadlines are met.
  • May lead junior administrative staff.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan
  • Tuition reimbursement
  • Discounted MBTA pass
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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