Administrative Assistant / Receptionist

PepperPointe Partnerships•Lexington, KY

About The Position

PepperPointe is seeking an Administrative Assistant / Receptionist to serve as the company’s first point of contact. The role provides administrative support across the organization, welcomes visitors, answers phones, and delivers excellent customer service. The position also supports day-to-day office operations, including vendor coordination, travel arrangements, mail and deliveries, supplies, facilities, and reception-area security and upkeep. The job is described as a full-time, hourly position starting at $20.00, depending on experience. PepperPointe describes its culture as innovative and collaborative, with a start-up atmosphere and opportunities for promotion and career development. PepperPointe Partnerships is a dental service organization that supports dental practices with non-clinical tasks and aims to help practitioners focus on patient care.

Requirements

Proficiency in Microsoft Office Suite.
Strong customer service orientation and a customer-service attitude.
Exceptional interpersonal and listening skills, with openness to other ideas and trying new things.
Professional and tactful conduct, treating others with respect and consideration.
Follow through on commitments.
Hands-on experience with office equipment such as fax machines and printers.
Professional attitude and appearance.
Solid written and verbal communication skills.
Excellent organizational skills.
Multitasking and time-management skills, including the ability to prioritize tasks.
Ability to identify and solve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions.
High school diploma or GED.

Nice To Haves

One-year college or technical-school certificate with a concentration in front-office support for medical settings.
Additional training or certification in office management or administrative assisting.
Proven work experience as a Receptionist, Front Office Representative, Administrative Assistant, or in a similar role.

Responsibilities

Greet and welcome visitors, direct them to the appropriate person or office, and alert staff when visitors arrive.
Provide administrative support to PepperPointe functional areas as needed.
Answer and route incoming calls or take and deliver messages.
Manage the company vehicle program, including scheduling and coordinating maintenance.
Coordinate hotel reservations and travel accommodations for employees and visitors.
Serve as the primary contact for janitorial vendors and facility cleaning services.
Order and maintain office refreshments and breakroom supplies.
Coordinate with vendors to support day-to-day office operations.
Accept, organize, and distribute deliveries and mail to recipients in a timely manner.
Prepare outgoing mail, including drafting correspondence and securing parcels.
Keep the reception area tidy and presentable and maintain necessary stationery and materials.
Follow safety procedures and manage access through the reception desk, including monitoring and maintaining the logbook.
Order office supplies and maintain inventory.
Assist with meeting-room reservations, catering arrangements, and travel accommodations.
Perform filing, general office clerical work, administrative support, and data entry.
Perform other tasks or responsibilities as assigned.