Administrative Assistant/Receptionist

CCS•Clearwater, FL

1d•Onsite

About The Position

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS. The Receptionist is the primary point of contact for all visitors, clients, vendors, candidates, employees, and guests at the facility. This role ensures a professional, courteous, and welcoming atmosphere, manages front-desk operations, directs calls, coordinates visitor access, and maintains common areas. The Receptionist also provides administrative and clerical support, assists with meeting logistics and office events, and follows company policies and privacy standards. Confidentiality and professionalism are essential. The successful candidate will report directly to the Admin Services Supervisor. This is an in-office position.

Requirements

High school diploma or general education degree (GED) required
Two to four years of receptionist, front-desk, administrative, or customer service experience preferred, or an equivalent combination of education and experience.
Proficient with Microsoft Office, including Word, Excel, PowerPoint, and Outlook; ability to use standard office equipment and phone systems.
Strong reasoning, multitasking, organizational, communication, and time-management skills with the ability to prioritize work effectively.
Maintains a professional, friendly, and welcoming manner at all times; handles confidential information with discretion and sound judgment

Responsibilities

Greet all visitors, clients, vendors, candidates, employees, and guests in a professional, courteous, and welcoming manner.
Serve as the first point of contact for the Clearwater office and maintain a positive front-desk experience.
Manage visitor check-in and check-out procedures, including visitor logs, guest badges, host notifications, and adherence to site access requirements.
Answer, screen, and direct incoming phone calls using the company phone system; take and relay messages accurately and promptly.
Monitor and respond to front-desk communication channels, including voicemail, shared inboxes, email, and internal messaging tools, as assigned.
Maintain the reception area, lobby, conference rooms, and shared front-office spaces in a clean, organized, professional, and visitor-ready condition.
Provide general administrative and clerical support to the building, department, and leadership team, including preparing documents, updating rosters, maintaining phone lists, assisting with mailings, maintaining records, and supporting special projects.
Schedule meetings on behalf of management, reserve conference rooms, coordinate room setup, arrange catering when needed, and assist with meeting logistics, site visits, employee events, and special events.
Receive, sort, track, and distribute incoming mail, packages, courier deliveries, and office shipments; prepare outgoing mail, packages, and shipments as necessary.
Order, receive, organize, and maintain office supplies, breakroom supplies, and other approved administrative materials.
Assist designated leaders with administrative tasks, including expense report preparation, document collection, scheduling support, and follow-up activities, as assigned.
Support building operations by communicating facilities, maintenance, supply, equipment, or office-service needs to the appropriate internal or external contact.
Monitor front-desk and building activity and promptly report suspicious activity, safety concerns, facility issues, or security concerns to the appropriate leader or department; follow site safety, emergency, security, visitor access, and evacuation procedures.
Protect confidential employee, patient, visitor, vendor, and business information and handle sensitive information in accordance with HIPAA, company privacy policies, information-security standards, and applicable healthcare compliance requirements.
Use standard office systems and equipment, including Microsoft Outlook, Teams, Word, Excel, PowerPoint, phone systems, printers, scanners, copiers, badge or visitor systems, and other tools required for the position.
Maintain regular, predictable, and punctual attendance; communicate professionally, remain flexible to meet office needs, demonstrate a team-oriented approach, and perform other administrative duties, clerical tasks, and special projects as assigned.