Administrative Assistant & Receptionist

Catholic Funeral & Cemetery ServicesWarren, OH
Onsite

About The Position

In this job, you will be the face and voice of a CFCS location, often the very first person that a family member will see or talk with, and are responsible for making a good first impression. You will be in a multitasking position as an important resource for making all office activities run smoothly. You will have a working knowledge of the cemetery and/or funeral center operations, processes, and procedures.

Requirements

  • Experience in an office environment, performing administrative duties.
  • Experience receiving multiple inbound calls.
  • Experience having direct contact with the public.
  • Great customer service and service recovery skills.
  • Empathy and compassion for people in need.
  • Ability to coordinate with internal departments.
  • Ability to complete work amidst interruptions and starting and stopping.
  • Proficiency in Microsoft Suite.
  • Valid Driver's License.

Nice To Haves

  • CRM experience
  • Bilingual in Spanish

Responsibilities

  • Be the face and voice of a CFCS location, making a good first impression on families.
  • Ensure smooth office operations through multitasking and resourcefulness.
  • Develop a working knowledge of cemetery and/or funeral center operations, processes, and procedures.

Benefits

  • Full benefits package including insurance options
  • Retirement benefits
  • Paid time off
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