Administrative Assistant/Receptionist

EWTN News Inc • Washington, DC

4d • Onsite

About The Position

The Administrative Assistant/Receptionist is the first point of contact for guests and visitors to the DC office, providing a professional and welcoming experience. The position supports the Director of Operations with efficient daily operations and provides administrative support to the Human Resources Manager, DC office staff, and EWTN News departments.

The role manages reception and visitor services, office databases and tracking systems, invoicing, project-management tools, task follow-through, contract renewal tracking, communications, facilities coordination, room reservations, office events, supplies, shared spaces, equipment, telephone calls, mail, and deliveries. The position also takes initiative on administrative requests and recommends improvements to standard operating procedures.

The role requires 2–3 years of administrative support experience in a professional environment and an AA degree in Business Administration or a related field, or an equivalent combination of experience and education. The successful candidate is a practicing Catholic committed to EWTN’s mission, has strong interpersonal and communication skills, is highly organized and detail-oriented, can manage changing priorities and confidential information, and works well with minimal supervision. The schedule is 8:30 a.m.–5:30 p.m., Monday through Friday, with minimal overtime when needed.

Requirements

• 2–3 years of administrative support experience in a professional environment.
• An AA degree in Business Administration or a related field, or an equivalent combination of experience and education.
• Intermediate to advanced skills with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Experience or skills with Adobe and project-management tools or similar platforms.
• Resourcefulness conducting thorough internet research.
• Practicing Catholic with demonstrated knowledge of the faith and commitment to EWTN’s mission.
• Outstanding verbal, written, and active-listening skills, with a friendly, welcoming, and professional demeanor.
• Strong organization, attention to detail, time management, multitasking, adaptability, and discretion with confidential information.
• Ability to work well with minimal supervision and recommend process improvements and best practices.
• Consistent, prompt, and reliable attendance as a member of the office’s “Essential Team.”
• Availability to work 8:30 a.m.–5:30 p.m., Monday through Friday, and flexibility for minimal overtime when needed.

Responsibilities

• Greet visitors, vendors, clients, and talent or show guests; maintain a professional reception area and ensure front-desk coverage.
• Maintain office databases and tracking systems, including the building security database, DataWatch activation website, and visitor and parking validation logs.
• Assign visiting staff office and meeting space in the DC office.
• Manage the invoicing process, coordinate approvals with the Director of Operations and accounts payable, and confirm receipt of new vendors’ tax forms.
• Maintain Monday.com project-management tools so the Operations team and adjacent stakeholders are aligned on duties.
• Follow up on outstanding Operations team tasks, coordinate with task owners, and track progress through completion.
• Update and track the contract renewal workbook and flag upcoming renewals for the Operations team.
• Brief the team about upcoming visitors, rooms, interviews, orientations, events, and scheduled Mass arrangements, and clarify responsible parties as needed.
• Support Advertising and Marketing with email blasts and newsletter communications.
• Liaise with facilities and building management in coordination with the Engineering Manager, and serve as a point of contact for safety and security requirements and procedures.
• Manage conference-room reservations and coordinate with Department Managers to plan and execute department and office-wide events.
• Maintain office supply inventory and order supplies as needed.
• Monitor the Chapel, Green Room, and break rooms to keep them clean, organized, stocked, and attractive.
• Ensure office and kitchen equipment operates properly, troubleshoot issues, and coordinate repairs.
• Receive and screen incoming telephone calls and promptly process and distribute incoming mail and deliveries.
• Take initiative on administrative requests and inquiries and recommend improvements to standard operating procedures.

Benefits

• Health, dental, vision, life, and disability insurance.
• Retirement Savings Plan.
• 11 paid holidays.
• Generous paid time off program.
• Tuition reimbursement through a partnership with Catholic International University.
• Opportunity to participate in Mass, visit the chapel for prayer, or attend an annual retreat.
• Caring environment that values family/life balance.
• Opportunity to learn alongside legacy employees and contribute ideas to a growing team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree