Administrative Assistant-Receptionist

Quality Leasing Company • Indianapolis, IN

4d

About The Position

The Administrative Assistant-Receptionist is the first point of contact for customers and supports administrative functions across the company. The role includes answering customer calls, helping with account questions and updates, and transferring customers to the appropriate department. It also involves maintaining office supplies and a clean, organized environment; organizing files in Adobe Acrobat; managing the shared calendar; handling shipments and mail; and assisting departments and personnel with projects and administrative tasks.

Requirements

• Problem-solving ability and the ability to handle a variety of customer situations efficiently.
• Ability to multitask and manage several responsibilities at once.
• Strong sense of timeliness and ability to meet deadlines.
• Excellent organizational skills and attention to detail.
• Ability to work independently and proactively.
• Comfort using Microsoft Excel and other Microsoft Office products.
• Strong written and verbal communication skills for interacting effectively with customers, vendors, and team members.
• Professional phone etiquette and a customer-focused approach.
• Ability to collaborate with different departments and team members.

Nice To Haves

• Prior experience in an administrative or office support role is preferred but not required.

Responsibilities

• Serve as the first point of contact for customers by phone.
• Assist customers with account questions and updates, and transfer them to the appropriate department.
• Maintain and stock office, kitchen, and bathroom supplies while keeping the office clean and organized.
• Combine and organize files within Adobe Acrobat.
• Manage and update the company’s shared calendar.
• Handle shipments through FedEx, UPS, and USPS.
• Receive and distribute incoming mail to the appropriate department or personnel.
• Assist departments and personnel with projects and administrative tasks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed