Administrative Assistant/Officer

Veterans Health Administration • Little Rock, AR

11d • Onsite

About The Position

This developmental position is located in the Patient Care Services Administration Office at the Central Arkansas Veterans Healthcare System. It follows a career ladder structure leading to the full-performance level of Administrative Officer, GS-0341-09. The position works with the Executive Assistant and Deputy Associate Director, Patient Care Services, and serves as the service subject matter expert for clinical administrative and human resource needs.

The selectee may be promoted to the full-performance level without further competition after meeting regulatory, qualification, and performance requirements. Selection at a lower grade does not guarantee promotion. The position is not virtual. The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m.; tours may vary to include weekends and holidays. Relocation and recruitment incentives and permanent change of station are not authorized. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement, and the announcement may be used to fill additional vacancies.

The work is mostly sedentary, with some walking, bending, and lifting. It may require extended periods at a computer and the ability to concentrate amid frequent interruptions. Employment is subject to a one-year probationary period or two-year trial period, as applicable, during which continued employment is evaluated.

Requirements

• U.S. citizenship is required.
• Meet the applicable time-in-grade requirement if currently or formerly covered by the specified federal service requirements: 52 weeks at GS-05 for GS-07 consideration or 52 weeks at GS-07 for GS-09 consideration.
• For GS-07, qualify through one year of specialized experience equivalent to at least GS-05, qualifying education, superior academic achievement, or an eligible combination of experience and education.
• GS-07 specialized experience may include creating reports, coordinating and scheduling meetings, submitting requests or work orders using office automation programs, preparing timecards, and performing human resources or personnel-management duties.
• GS-07 education may include one full year of related graduate-level education, or a qualifying bachelor's degree with superior academic achievement as defined in the announcement. Transcripts are required when relying on education.
• For GS-09, qualify through one year of specialized experience equivalent to GS-07, qualifying education, or an eligible combination of experience and education.
• GS-09 specialized experience includes facilitating, documenting, and tracking actions related to Nurse Qualification Standards; applying management principles, organizational theory, analysis and evaluation techniques, and administrative practices to identify and resolve procedural issues; creating reports and coordinating and scheduling meetings using office automation programs; coordinating with HR, Fiscal, Credentialing/Privileging, and others; and creating and managing a service budget.
• GS-09 education may include a related master's or equivalent degree, two years of progressively higher-level education leading to such a degree, or an LL.B. or J.D. Transcripts are required when relying on education.
• Complete the application, questionnaire, and required online assessment.
• Register for Selective Service if applicable to males born after December 31, 1959.
• Undergo a background/security investigation and complete the online onboarding process.
• Provide acceptable identification for pre-employment requirements; effective May 7, 2025, non-REAL ID-compliant driver's licenses or state-issued identification cards are not acceptable for this purpose.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
• Meet all qualification requirements by the announcement closing date of 11/03/2026.

Responsibilities

• Manage schedules at multiple levels within the organization.
• Collaborate with staff from multiple disciplines to prepare education, training, and support materials that promote compliance and understanding.
• Recommend changes to administrative policies.
• Use computer applications, including Excel, Word, and PowerPoint.
• Analyze problem areas and recommend adjustments to existing policies or procedures to achieve desired results.
• Process employee proficiencies and collaborate with leadership to ensure timely submission of proficiencies and appraisals.
• Communicate regularly with national, network, and facility staff regarding resource requirements, budget issues, and other strategic issues.

Benefits

• The announcement states that federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and are available from the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed