Administrative Assistant III

Fairfax County•Fairfax (Ej27), VA

14h

About The Position

The Administrative Assistant III serves as an Accounts Receivable (A/R) follow-up specialist and payment poster in the Revenue Management Division. The position supports billing, collections, tracking, and reporting for Community Services Board (CSB) services, covering more than $30 million in client and third-party fee revenues. As part of the revenue management team, the role provides administrative support for client payment processes and creates, runs, and analyzes reports in an automated billing and management information system. The employee protects individuals’ confidentiality by following applicable state, local, and federal policies and procedures, and provides oversight and training to staff involved in payment posting and denial follow-up. The role maintains expertise in databases related to electronic health records, insurance verifications, and revenue cycle management, as well as Microsoft Office software, especially Outlook, Word, and Excel. This position is classified in general administration or finance and is designated as emergency/essential services personnel, requiring the employee to report for duty during inclement weather and other emergencies. Appointment requires satisfactory completion of a criminal background check, Child Protective Services Registry check, and sanction screening, as well as a TB screening upon hire. Selection includes a panel interview and may include a practical exercise.

Requirements

High school graduation and two years of experience providing administrative support in the assigned functional area(s), or equivalent combination of education, experience, and training.
Satisfactory completion of a criminal background check, Child Protective Services Registry check, and sanction screening.
Complete a TB screening upon hire.
Ability to use keyboard-driven equipment; travel to locations for meetings; walk up and down stairs; bend and stretch; carry up to 25 pounds; retrieve and transport medical records; answer phones; type and read charts; complete data-entry forms; and fill out forms. Duties may be performed with or without reasonable accommodations.

Nice To Haves

Experience with mental health billing and insurance follow-ups.
Experience with practice management software.
Experience providing administrative support in a behavioral health or medical setting.
Experience using electronic health records.
At least three years of prior experience in third-party billing.
Coding certification.
Bilingual ability in English and another language; qualified bilingual employees may receive a foreign-language skills stipend.

Responsibilities

Support billing, collections, tracking, and reporting of client and third-party fee revenues for Community Services Board services.
Provide administrative support for client payment processes.
Create, run, and analyze reports in an automated billing and management information system.
Protect individuals’ confidentiality by adhering to state, local, and federal policies and procedures.
Provide oversight and training to staff involved in payment posting and denial follow-up.
Maintain expertise in databases related to electronic health records, insurance verifications, and revenue cycle management, as well as Microsoft Office, especially Outlook, Word, and Excel.
Report for duty during inclement weather and other emergencies.