Administrative Assistant II - RN-to-BSN Program (Part-time)

Collin College•McKinney, TX

3d•Onsite

About The Position

The Administrative Assistant II provides high-level administrative, operational, and organizational support to an academic/workforce division. The role supports efficient division and department processes, including accreditation support, student admissions coordination, and budget tracking, while contributing to program success and positive institutional outcomes. It calls for advanced customer service, data management, problem-solving, and communication skills in a fast-paced higher education environment. The position manages front-office functions, prepares reports, maintains program records, supports scheduling and purchasing, and assists directors and associate deans with admissions and accreditation activities. It also provides event, meeting, calendar, and general administrative support, with occasional backup support for the assistant to the dean. The role is security sensitive and requires maintaining confidentiality in compliance with FERPA, college values, and Board Policy. Work is performed in an office environment and is classified as sedentary, with little physical effort required.

Requirements

Associate degree from a regionally accredited institution and two years of administrative office experience, or an equivalent combination of training and experience.
Alternatively, a high school diploma or GED and four years of related office experience, or a bachelor's degree and one year of related office experience, may be considered.
Knowledge of Microsoft Office Suite, Adobe Acrobat, and organizational systems such as Workday, Modern Campus, Ad Astra, and OnBase.
Knowledge of office equipment, including printers, scanners, copiers, and telecommunication systems.
Knowledge of departmental, divisional, and college processes, procedures, and guidelines.
Organizational, proofreading, relationship-management, collaboration, customer-service, and problem-solving skills.
Ability to multitask, self-motivate, and meet deadlines under pressure.
Ability to prepare reports using software and systems, work with others, maintain confidentiality, and effectively use hardware and software.
Ability to perform sedentary work, including sitting most of the time, occasional walking and standing, and tasks involving talking, hearing, seeing, grasping, repetitive motions, stooping, kneeling, crouching, and reaching; exert up to 10 pounds occasionally.
Candidates are subject to a criminal background check.

Nice To Haves

Bachelor's degree from an accredited institution.

Responsibilities

Manage divisional or front-office operations and provide outstanding customer service in a fast-paced higher education environment.
Provide outcome-driven customer support to students.
Communicate effectively using technology and appropriate verbal and written practices; may assist with website updates.
Prepare statistical reports using various systems and data management techniques.
Maintain accurate and organized electronic or paper program, department, or division files.
Support Districtwide Scheduling processes according to division or department needs.
Generate reports and assist administration with verifying course schedules; may develop and maintain continuing education course schedules.
Support directors and associate deans with program admissions and accreditation activities.
Support budget processes according to department or division needs.
Facilitate purchasing, including verifying vendor status, initiating purchases, tracking requisitions, coordinating delivery, verifying charges, and releasing payment.
Collaborate with colleagues across the college district.
Plan and coordinate events and meetings, take minutes, and manage calendars.
May process leave and local travel forms, check requests, and other college forms as needed.
Provide backup to the assistant to the dean at the dean’s request.
Maintain confidentiality of records, files, and contact information in compliance with FERPA, college core values, and Board Policy.
Maintain professional competence using college resources as needed.
Perform other duties as assigned and comply with college policies, procedures, and Core Values.