Administrative Assistant II, Cardiology Consultants Administration at Avenue North

Christiana Care Health Services•Wilmington, DE

1d•Onsite

About The Position

ChristianaCare’s Cardiology Consultants Administration at Avenue North in Wilmington, Delaware, is seeking a detail-oriented, adaptable, task-oriented Administrative Assistant II with strong organizational and technical skills who can work independently. This role provides comprehensive care coordination and clinical and administrative support to physicians and advanced practice clinicians in a large cardiology practice, helping meet patients’ cardiac care needs in a timely and accurate manner. The position performs high-level clinical and administrative tasks in a fast-paced ambulatory setting, including triaging patient cardiac calls in collaboration with the RN triage team. It also supports patient-centered communication and coordination across multidisciplinary healthcare teams. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

High school diploma or GED.
Five years of medical assistant experience, or more than five years of experience in a direct patient care setting.

Nice To Haves

Certified Medical Assistant certification.
Experience in a medical office setting.

Responsibilities

Provide comprehensive cardiac patient care coordination and clinical support in a fast-paced ambulatory setting.
Triage high-volume patient cardiac calls and work closely with the RN triage team.
Review and communicate diagnostic and laboratory results.
Coordinate cardiac testing and procedures.
Facilitate preoperative cardiac risk assessments.
Manage medication prior authorizations.
Process disability and FMLA documentation.
Prepare test orders in accordance with established clinical protocols.
Maintain accurate documentation in the electronic medical record.
Coordinate communication across multidisciplinary healthcare teams.
Ensure timely, patient-centered service while adapting to changing departmental needs.

Benefits

First-day medical, dental, vision, and life insurance coverage.
For caregivers earning under $50,000, $0 paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including seven major holidays, with options to roll over or cash out unused time.
Tuition reimbursement of up to $5,250 per year.
Fertility care through Progyny, maternity education and support, and up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.