About The Position

ChristianaCare's Cardiology Consultants Administration at Avenue North is seeking a detail-oriented, adaptable Administrative Assistant II with strong organizational and technical skills who can work independently and is task-oriented. The position is based at Cardiology Consultants in Wilmington, Delaware, where the team provides cardiac diagnosis and treatment while supporting patients’ comfort and wellbeing. The Administrative Assistant II provides comprehensive care coordination and support to physicians and advanced practice clinicians in a large cardiology practice. The role performs high-level clinical and administrative tasks, including triaging patient cardiac clinical calls in close collaboration with the RN triage team. The position supports timely and accurate care for patients in a fast-paced ambulatory setting. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

  • High school graduate or GED.
  • Five years of medical assistant experience, or at least five years of experience in a direct patient care setting.

Nice To Haves

  • Certified Medical Assistant certification.
  • Experience in a medical office setting.

Responsibilities

  • Provide comprehensive cardiac patient care coordination and clinical support in a fast-paced ambulatory setting.
  • Triage high-volume patient calls, including cardiac clinical calls, in collaboration with the RN triage team.
  • Review and communicate diagnostic and laboratory results.
  • Coordinate cardiac testing and procedures.
  • Facilitate preoperative cardiac risk assessments.
  • Manage medication prior authorizations and disability/FMLA documentation.
  • Prepare test orders in accordance with established clinical protocols.
  • Maintain accurate documentation in the electronic medical record.
  • Coordinate communication across multidisciplinary healthcare teams.
  • Provide timely, patient-centered service while adapting to changing departmental needs.

Benefits

  • First-day medical, dental, vision, and life insurance coverage.
  • Caregivers earning under $50,000 pay no paycheck premiums for medical and prescription coverage.
  • Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual, and unlimited urgent care visits at GoHealth facilities.
  • 32 days of paid time off annually, including seven major holidays, with options to roll over or cash out unused time.
  • Up to $5,250 per year in tuition reimbursement.
  • Fertility care through Progyny and maternity education and support.
  • Up to $5,000 in adoption assistance.
  • 12 weeks of paid parental leave after one year of service.
  • Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
  • Free financial coaching, counseling, and budgeting support.
  • Employee assistance program.
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