Administrative Assistant II

DHL (Supply Chain)•Ashville, PA

About The Position

DHL Supply Chain is hiring an Administrative Assistant II to provide administrative and clerical support to management, including managing personnel records. The role works under the general supervision of the General Manager, provides personal secretarial services and administrative assistance, and uses discretion and judgment when needed. It also serves as a courteous, responsive, and accurate source of information for associates. The position supports payroll, employee records, HR and operational processes, employee engagement, and general warehouse administration. The schedule is Monday through Friday, 9 a.m. to 5 p.m. The role may require schedule adjustments, including early mornings or late evenings, depending on business needs.

Requirements

  • Two years of related experience.
  • At least one year of experience building positive working relationships with associates and leadership across multiple departments.
  • At least one year of experience handling sensitive employee matters with professionalism and discretion.
  • At least one year of experience adapting quickly to changing business priorities and operational demands.
  • At least one year of experience working effectively in a fast-paced, high-volume environment.
  • Ability to maintain flexibility to work adjusted schedules, including early mornings or late evenings, based on business needs.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Familiarity with onboarding, badge creation, orientation coordination, or workforce scheduling.
  • Experience coordinating meetings, events, recognition programs, or employee engagement activities.

Responsibilities

  • Process weekly payroll and maintain accurate employee records.
  • Complete system transactions, including employee terminations and transfers.
  • Provide administrative and HR support to site management.
  • Coordinate employee engagement initiatives and activities.
  • Perform general warehouse administrative duties, including data entry, reporting, and documentation.
  • Support daily operational and HR processes as needed.
  • Screen telephone calls and visitors and determine whether they should be redirected to subordinate managers or other offices.
  • Provide information to callers, using detailed knowledge of the manager’s area of responsibility and general knowledge of company policies, practices, and operations.
  • Perform confidential administrative functions, including typing, proofreading, and assembling reports or proposals, and taking, transcribing, and distributing meeting minutes.
  • Maintain departmental records and prepare reports.
  • Schedule meetings and appointments and arrange travel and hotel accommodations as necessary.
  • Open and review mail directed to management staff, compose responses to routine inquiries, determine which items can be delegated, and forward appropriate items.
  • Follow up with subordinate managers on delegated assignments and their status or completion.
  • Maintain the administrative filing system, including confidential materials.
  • Serve as a central communication point for associates.
  • Operate office equipment, including fax, copier, printer, and binding machines.
  • Perform additional duties as assigned.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Training and career advancement opportunities.
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