Administrative Assistant II

Maryland Connect•Salisbury, MD

7d•$22 - $24

About The Position

Provides complex administrative and operational support to the Associate Vice President of Academic Affairs and Student Success. The role primarily supports the undergraduate curriculum process, academic misconduct matters, student grievances, Academic Affairs policies and procedures, and student success initiatives. The Administrative Assistant II is the first point of contact for calls and visitors to the Provost's Office, develops and coordinates existing and forward-facing projects, works with student success technologies, collaborates with faculty and staff in curriculum and student success, and connects with students and their families as they navigate their academic experience at Salisbury University. The position works independently, has no budget responsibility or direct reports, and reports directly to the Associate Vice President of Academic Affairs and Student Success.

Requirements

High school diploma.
Three years of experience providing administrative support.
Practical application of generally accepted office practices and procedures.
Ability to understand and follow oral and written instructions.
Strong communication and technical skills.
Discretion when handling sensitive student and university-wide information.

Nice To Haves

Bachelor's degree.
Detail-oriented, with excellent organization, planning, prioritization, problem-solving, follow-through, time-management, and oral and written communication skills.
Experience with computer software packages such as word processing, spreadsheets, databases, presentation programs, Internet, email, and calendaring software.
Knowledge of higher education technical platforms such as PeopleSoft, Navigate, and Maxiant.
Ability to interact effectively with internal and external parties.

Responsibilities

Provide complex administrative and operational support to the Associate Vice President of Academic Affairs and Student Success.
Support the undergraduate curriculum process, academic misconduct matters, student grievances, Academic Affairs policies and procedures, and student success initiatives.
Serve as the first point of contact for calls and visitors to the Provost's Office.
Develop and coordinate existing and forward-facing projects.
Work with student success technologies.
Collaborate with faculty and staff in curriculum and student success.
Connect with students and their families as they navigate their academic experience at Salisbury University.