Administrative Assistant II

Tulane University • New Orleans, LA

12d

About The Position

The Department of Housing and Residence Life (HRL) at Tulane University provides housing, programming, and related services for approximately 5,000 students. The Administrative Assistant plays a critical role in the daily operation of the HRL office by supervising and developing the student Office Assistant team, overseeing front office operations, providing customer service to students, families, and other constituents, and supporting the department’s administrative and operational needs.

Requirements

• High school diploma or equivalent.
• Two years of administrative, customer service, office management, supervisory, or related experience.
• Strong customer service skills and the ability to maintain a positive attitude.
• Ability to work in a team environment.
• Strong oral and written communication skills.
• Strong organizational skills.
• Ability to maintain confidentiality in all work performed.
• Proficient computer experience and working knowledge of core Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.
• Ability to work independently and prioritize tasks to meet established deadlines.
• Ability to arrive on time and work some evenings and weekends.

Nice To Haves

• Bachelor’s degree.
• Experience in office management, administration, customer service, and/or supervision of student or part-time employees.

Responsibilities

• Supervise and develop the student Office Assistant team.
• Oversee front office operations.
• Provide customer service to students, families, and other constituents.
• Support the department’s administrative and operational needs.
• Work independently and prioritize tasks to meet established deadlines.
• Maintain confidentiality in all work performed.
• Arrive on time and work some evenings and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED