ADMINISTRATIVE ANALYST

State of Arkansas•Springdale, AR
•$47,397 - $70,148•Onsite

About The Position

The Administrative Analyst supports the strategic operations of the Arkansas Department of Health’s Division of Local Public Health, at the Washington County Local Public Health Unit. The position provides advanced analytical, operational, and administrative support, manages complex tasks, evaluates processes, and helps implement improvements to increase efficiency. The role collaborates with senior leadership, supports decisions through data analysis, and contributes to policies and procedures that advance agency goals. This position is classified as safety sensitive and will work as the Lead Clerk. In-state travel to other Local Health Units may be needed.

Requirements

  • High school diploma or equivalent.
  • Three years of experience in administrative roles.
  • Valid driver’s license.
  • Computer skills.
  • Good organizational skills and customer service skills.
  • Ability to think critically and solve complex administrative and operational challenges.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks, deadlines, and competing priorities.
  • Advanced skills in Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as project management and database software.
  • Ability to work independently and handle complex administrative tasks with minimal supervision.
  • Strong attention to detail and commitment to accuracy and quality in administrative and data management work.

Nice To Haves

  • Previous medical office experience.
  • Supervisory experience.

Responsibilities

  • Provide administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research.
  • Oversee and coordinate office operations to align processes with agency objectives.
  • Maintain records, documents, and files in accordance with state laws and agency guidelines.
  • Organize physical and digital records, ensuring information is accessible and confidentiality requirements are met.
  • Collect, analyze, and interpret data from internal and external sources to support agency objectives.
  • Prepare reports and presentations based on data analysis, offering insights and recommendations to leadership.
  • Assess operational processes to identify inefficiencies, bottlenecks, or compliance issues.
  • Recommend process improvements and help develop procedures to streamline workflows and improve service delivery.
  • Work as the Lead Clerk.
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