ADMINISTRATIVE ANALYST
About The Position
The Administrative Analyst supports the strategic operations of the Arkansas Department of Health by providing advanced analytical, operational, and administrative support. The role manages complex tasks, evaluates processes, and implements improvements to enhance agency efficiency. It collaborates with senior leadership, provides insights through data analysis, and contributes to policies and procedures supporting agency goals. This position is with the Division of Local Public Health at the Boone County Local Public Health Unit in Harrison, Arkansas, and will serve as Lead Clerk. It is classified as safety sensitive. In-state travel to other Local Health Units may be needed. The salary is set at entry grade SGS05, with an anticipated starting salary of $47,396.96; pending review and approval, the incumbent may be eligible for up to a 2% increase for permanent assignment of field operations management duties.
Requirements
- High school diploma or equivalent.
- Three years of experience in administrative roles.
- Computer skills.
- Good organizational skills and good customer service skills.
- Valid driver’s license.
- Ability to think critically and identify solutions to complex administrative and operational challenges.
- Excellent verbal and written communication skills, including the ability to convey complex information clearly to varied audiences.
- Ability to manage multiple tasks, deadlines, and competing priorities.
- Advanced skills using Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as project management and database software.
- Ability to work independently and handle complex administrative tasks with minimal supervision.
- Attention to detail in administrative and data management work, ensuring accuracy and quality.
- Other job-related education and/or experience may be substituted for all or part of the basic requirements upon approval of the Qualifications Review Committee, except for certification or licensure requirements.
Nice To Haves
- Previous medical office experience.
- Supervisory experience.
Responsibilities
- Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research.
- Oversee and coordinate office operations to align processes with agency objectives.
- Maintain records, documents, and files in accordance with state laws and agency guidelines.
- Organize physical and digital records so information is accessible and confidentiality requirements are met.
- Collect, analyze, and interpret data from internal and external sources to support agency objectives.
- Prepare reports and presentations based on data analysis, providing leadership with insights and recommendations.
- Evaluate agency operational processes to identify inefficiencies, bottlenecks, or compliance issues.
- Recommend process improvements and assist in developing procedures to streamline workflows and improve service delivery.
- Serve as Lead Clerk.
- Travel in-state to work in other Local Health Units as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
