ADMINISTRATIVE ANALYST

State of Arkansas•Jonesboro, AR

6d•$47,397 - $70,148

About The Position

The Administrative Analyst provides advanced analytical, operational, and administrative support to help a department meet its strategic objectives. The role manages complex tasks, evaluates processes, and implements improvements to enhance agency efficiency. It collaborates with senior leadership, analyzes data, and contributes to policies and procedures that support agency goals. The position is in Craighead County, Arkansas, within the Department of Human Services. It is classified as Administrative Analyst – Career Path, Class Code PAS01P, Pay Grade SGS05. The salary range is $47,397–$70,148. The posting end date is November 13, 2026.

Requirements

High school diploma or equivalent.
Three years of experience in administrative roles.
Ability to think critically and solve complex administrative and operational challenges.
Excellent verbal and written communication skills, including the ability to convey complex information clearly to varied audiences.
Strong organizational skills and ability to manage multiple tasks, deadlines, and competing priorities.
Advanced skills in Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as project management and database software.
Ability to work independently and handle complex administrative tasks with minimal supervision.
High attention to detail in administrative and data management work, ensuring accuracy and quality.
Other job-related education and/or experience may substitute for all or part of the basic requirements, subject to approval by the Qualifications Review Committee; certification or licensure requirements are excluded.

Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research.
Oversee and coordinate office operations to ensure processes align with agency objectives.
Maintain records, documents, and files in accordance with state laws and agency guidelines.
Organize physical and digital records to ensure accessibility and compliance with confidentiality requirements.
Collect, analyze, and interpret data from internal and external sources to support agency objectives.
Prepare detailed reports and presentations based on data analysis, providing leadership with insights and recommendations.
Evaluate agency operational processes to identify inefficiencies, bottlenecks, or compliance issues.
Recommend process improvements and assist in developing procedures that streamline workflows and improve service delivery.