Administrative Aide II

New York University•New York, NY

About The Position

Perform a wide range of clerical, secretarial, and general office duties, including confidential work. Prioritize office activities and delegate work to student and/or casual employees; may act as work leader to junior clerical support staff. Respond to inquiries using comprehensive knowledge of the department’s activities, policies, and programs. Interact with the general public as an NYU liaison and with University personnel, including senior-level personnel, to resolve issues and problems. Customize or compose letters on own initiative or in response to requests for information. Perform general word processing using intermediate to advanced functions, modify or create databases and complex spreadsheets, and monitor complex department budgets and/or grants.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of office experience.
  • Experience providing a high level of customer service.
  • Proficiency with intermediate to advanced word processing, spreadsheet, and database applications.
  • Moderate-to-fast, accurate keyboarding.
  • Good proofreading and writing skills.

Nice To Haves

  • At least 2 years of office experience with an associate’s degree.
  • At least 1 year of office experience with a bachelor’s degree.
  • Proficiency with intermediate to advanced Microsoft Office or Apple applications.
  • Knowledge of desktop publishing software.
  • Knowledge of Access.

Responsibilities

  • Perform clerical, secretarial, and general office duties, including duties of a confidential nature.
  • Prioritize office activities and delegate work to student and/or casual employees.
  • May act as work leader to junior clerical support staff.
  • Respond to inquiries using comprehensive knowledge of departmental activities, policies, and programs.
  • Liaise with the general public and University personnel, including senior-level personnel, to resolve issues and problems.
  • Customize or compose letters independently or in response to requests for information.
  • Perform word processing using intermediate to advanced functions.
  • Modify and/or create databases and complex spreadsheets.
  • Monitor complex department budgets and/or grants.
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