Administrative Aide II

New York University•New York, NY
•Onsite

About The Position

The Division of Professional Studies seeks an Administrative Aide II to perform a wide range of clerical, secretarial, and general office duties, including duties of a confidential nature. The role prioritizes office activities and delegates work to student and/or casual employees, and may act as a work leader for junior clerical support staff. The aide responds to inquiries with comprehensive knowledge of the department’s activities, policies, and programs; serves as an NYU liaison to the general public; and interacts with University personnel, including senior-level personnel, to resolve issues and problems. The position also customizes or composes letters, performs general word processing, modifies or creates databases and complex spreadsheets, and monitors complex department budgets and/or grants. This position is located at the Midtown Center, 20 W. 43rd Street. The hourly rate is USD $40.215, based on bargaining unit contracts; the stated rate represents base pay only.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience providing a high level of customer service.
  • Proficiency with intermediate to advanced word processing, spreadsheet, and database applications.
  • Moderate to fast, accurate keyboarding.
  • Good proofreading and writing skills.

Nice To Haves

  • 2 years of office experience with an associate’s degree.
  • 1 year of office experience with a bachelor’s degree.
  • Proficiency with intermediate to advanced Microsoft Office or Apple applications.
  • Knowledge of desktop publishing software.
  • Knowledge of Access.

Responsibilities

  • Perform clerical, secretarial, and general office duties, including confidential work.
  • Prioritize office activities and delegate work to student and/or casual employees.
  • May act as work leader to junior clerical support staff.
  • Respond to inquiries using comprehensive knowledge of the department’s activities, policies, and programs.
  • Liaise with the general public on behalf of NYU and work with University personnel, including senior-level personnel, to resolve issues and problems.
  • Customize and/or compose letters independently or in response to requests for information.
  • Perform general word processing using intermediate to advanced-level functions.
  • Modify and/or create databases and complex spreadsheets.
  • Monitor complex department budgets and/or grants.
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