About The Position

Arts & Science is seeking a dedicated Administrative Aide II to join the Liberal Studies, Advising Operations team. The position performs a wide range of clerical, secretarial, and general office duties, including confidential work. The Administrative Aide II serves as a source of information for the general public, students, staff, and faculty on policies, procedures, and office activities, and interacts with people within and outside the University, including senior-level contacts, on general inquiries and specific issues and problems. The role prioritizes office activities and delegates work to student and/or casual employees. It customizes and/or composes letters responding to internal and external information requests for a supervisor’s review and approval, proofreads documents for accuracy and completeness, performs general word-processing duties, and modifies and/or creates databases and complex spreadsheets.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of office experience.
  • Experience providing a high level of customer service.
  • Proficiency with intermediate to advanced word-processing, spreadsheet, and database applications.
  • Moderate to fast, accurate keyboarding.
  • Good proofreading and writing skills.

Nice To Haves

  • Bachelor’s degree.
  • Two or more years of office experience with an associate’s degree.
  • One year of office experience with a bachelor’s degree.
  • Proficiency with intermediate to advanced Microsoft Office or Apple applications.
  • Knowledge of desktop publishing software.
  • Knowledge of Access.

Responsibilities

  • Perform clerical, secretarial, and general office duties, including duties of a confidential nature.
  • Provide information to the general public, students, staff, and faculty about policies, procedures, and office activities.
  • Handle general inquiries and specific issues and problems with people within and outside the University, including senior-level contacts.
  • Prioritize office activities and delegate work to student and/or casual employees.
  • Customize and/or compose letters responding to internal and external requests for information for supervisor review and approval.
  • Proofread documents for accuracy and completeness.
  • Perform general word-processing duties.
  • Modify and/or create databases and complex spreadsheets.
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