Administrative Aide II

New York University•New York, NY

About The Position

Perform a wide range of clerical, secretarial, and general office duties, including confidential work. Prioritize office activities and delegate work to student and/or casual employees; may act as work leader to junior clerical support staff. Respond to inquiries with comprehensive knowledge of the department’s activities, policies, and programs. Serve as an NYU liaison to the general public and interact with University personnel, including senior-level staff, to resolve issues and problems. Customize or compose letters independently or in response to requests for information. Perform word processing using intermediate to advanced functions, modify or create databases and complex spreadsheets, and monitor complex department budgets and/or grants. The position requires a high school diploma or equivalent, three years of office experience, and experience providing a high level of customer service. The hourly rate is USD $39.461, based on bargaining unit contracts. This rate represents base pay only and excludes additional items such as incentives, bonuses, clinical compensation, or other items. NYU states that it aims to be among the greenest urban campuses in the country and carbon neutral by 2040. NYU is an Equal Opportunity Employer committed to equal treatment and opportunity in recruitment and hiring.

Requirements

  • High school diploma or equivalent.
  • Three years of office experience.
  • Experience providing a high level of customer service.
  • Proficiency with intermediate to advanced word processing, spreadsheet, and database applications.
  • Moderate to fast, accurate keyboarding.
  • Good proofreading and writing skills.

Nice To Haves

  • Two years of office experience with an associate’s degree.
  • One year of office experience with a bachelor’s degree.
  • Proficiency with intermediate to advanced Microsoft Office or proficiency with Apple.
  • Knowledge of desktop publishing software.
  • Knowledge of Access.

Responsibilities

  • Perform clerical, secretarial, and general office duties, including duties of a confidential nature.
  • Prioritize office activities and delegate work to student and/or casual employees.
  • May act as work leader to junior clerical support staff.
  • Respond to inquiries using comprehensive knowledge of departmental activities, policies, and programs.
  • Interact with the general public as an NYU liaison and with University personnel, including senior-level personnel, to resolve issues and problems.
  • Customize or compose letters independently or in response to requests for information.
  • Perform word processing using intermediate to advanced functions.
  • Modify and/or create databases and complex spreadsheets.
  • Monitor complex department budgets and/or grants.
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