Administration Manager

Pursuit Attractions and Hospitality•Usa, AK

About The Position

The Administration Manager oversees administrative operations and team member support for an assigned line of business at Pursuit, an attractions-led hospitality company. This is a full-time, extended-seasonal role beginning in January 2027. The position supervises the Employee Experience/Housing Coordinator and General Accountant, coordinates staffing and hiring administration, and oversees training, payroll-related tasks, cash, banking, inventory, and audit processes. It also supports onboarding, team communications, employee activities, and responses to team member inquiries.

Requirements

Previous experience in hospitality or a related industry is preferred.
Exceptional organizational and multitasking skills, with accuracy and attention to detail.
Strong communication and interpersonal abilities, including comfort communicating with a diverse workforce.
Strong computer skills and the ability to learn and use enterprise programs.
Able to lift and carry up to 50 pounds regularly.
Able to lift, stand, and bend throughout shifts of eight or more hours.
Must be at least 21 years old.
Must hold a valid U.S. driver’s license to operate a company vehicle if necessary.

Nice To Haves

Previous experience in hospitality or a related industry.

Responsibilities

Oversee the daily activities of the Employee Experience/Housing Coordinator and General Accountant.
Oversee staffing plans with hiring managers and serve as the point of contact with People, HRIS, and payroll during onboarding and hiring.
Submit and track incident reports for the assigned line of business as directed by the management team.
Execute, monitor, track, and report on team member training progress and completion in ExpandShare.
Oversee coordination of team member housing assignments with the Employee Experience Coordinator, where applicable.
Oversee cash, bank, inventory, and audit processes in coordination with the accountant.
Audit packs in coordination with the accountant.
Provide secondary support for employee disciplinary discussions.
Review payroll tasks assigned by payroll on a bi-weekly basis.
Coordinate and deliver new team member onboarding and orientation with the People Team.
Serve as the initial point of contact for J1 students, responding to inquiries and providing support.
Guide the Employee Experience Coordinator in planning and coordinating team trips, celebrations, and activities.
Plan, coordinate, and deliver team communications and town hall meetings for the assigned line of business.
Work with team leaders to compile information for communication channels and town hall presentations; take notes and distribute meeting notes and action items.
Act as the initial point of contact for team members seeking assistance, resolve basic inquiries, and escalate more complex issues to the People team.