Admin Support II -UFRA Front Desk

Utah Valley University • Utah Fire and Rescue Academy, UT

2d • Onsite

About The Position

The Admin Support II provides front-desk and clerical support for the Utah Fire and Rescue Academy (UFRA) at its Provo office. This part-time, in-person role supports daily office operations and serves students, staff, faculty, and the public. The position works under the general direction of the Program Manager and has a consistent morning schedule of approximately 22 hours per week: Monday, Wednesday, Thursday, and Friday from 7:50 a.m. to 12:00 p.m., and Tuesday from 7:50 a.m. to 1:30 p.m.

Requirements

• Associate degree from an accredited institution and one year of experience related to the duties, or an equivalent combination of education and experience totaling three years.
• Knowledge of office methods, techniques, practices, and procedures.
• Knowledge and experience working in an educational environment.
• Knowledge of payroll, hiring, and financial practices and procedures.
• Effective interpersonal, problem-solving, and public relations skills.
• Computer skills with word processing, spreadsheets, email, and databases; skill in Microsoft Office Suite.
• Organization, database management, and coordination skills.
• Ability to perform administrative support and clerical duties with minimal or no supervision.
• Ability to interact professionally and effectively with people from varied backgrounds and experiences.
• Effective verbal and written communication skills.
• Ability to be punctual and complete tasks in a timely manner.
• Ability to follow verbal and written procedures, practices, and instructions.

Responsibilities

• Perform clerical duties as assigned under the general direction of the Program Manager.
• Oversee Fleet records, dispatch and check in vehicle reports, maintain and update Fleet vehicle identification records and files, and track vehicle usage and expirations.
• Perform difficult and confidential clerical duties.
• Assist UFRA’s editor with payroll and financial data entry, recordkeeping, and filing.
• Answer and dispatch incoming calls, route calls, and take messages.
• Prepare reports, departmental mail and mailings, files, letters, memos, agendas, and staff meeting materials.
• Inform students, staff, faculty, and the public about available departmental and college services; handle calls and walk-in traffic; and assist with inquiries and requests.
• Operate office equipment, fax machines, and copiers, and assist others with their use.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree