Admin Secretary
Catholic Health•Village of Roslyn, NY
About The Position
We are seeking a dedicated and detail-oriented Administrative Secretary to provide essential administrative support to a medical practice. The role helps ensure smooth and efficient office operations, creates a welcoming environment for patients, and supports the delivery of high-quality care. The secretary works with physicians and other staff in a fast-paced healthcare environment, handling patient-facing and clerical tasks while maintaining confidentiality and complying with HIPAA and other regulatory requirements.
Requirements
- High school diploma or equivalent.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Knowledge of medical terminology, insurance processes, and office software such as Microsoft Office Suite.
- Ability to work effectively in a team-oriented environment.
- Exceptional attention to detail and ability to maintain confidentiality.
Nice To Haves
- Associate's degree or higher.
- Previous experience in a medical office or healthcare setting.
- Familiarity with Electronic Health Records (EHR) systems.
Responsibilities
- Greet patients, answer phone calls, schedule appointments, and handle patient inquiries courteously and professionally.
- Maintain accurate, up-to-date patient files in compliance with privacy regulations, including HIPAA.
- Assist with billing, insurance verification, coding, and claims processing; follow up on unpaid claims and communicate with patients about billing.
- Prepare and maintain patient forms, consent forms, referral letters, and other documents; handle correspondence among patients, physicians, and other medical professionals.
- Coordinate patient appointments, tests, and procedures while balancing physician availability and patient needs.
- Enter patient information accurately into the electronic health record (EHR) system and update details as needed.
- Monitor and order office supplies and medical inventory.
- Facilitate patient check-in and check-out, ensuring patients complete required forms and understand their next steps.
- Provide clerical support to physicians and other staff, including document preparation and filing.
- Maintain patient confidentiality and comply with HIPAA guidelines and other regulatory requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
