Admin Market Leader

BDO USA • Miami, FL

3d • $85,000 - $120,000

About The Position

The Admin Market Leader performs local Office Administrator duties for assigned offices and oversees administrative operations within designated markets, ensuring alignment with firm-wide policies and strategic objectives. The role manages administrative teams, optimizes processes, and implements best practices that support business operations. It collaborates with geographic and national leadership to promote operational efficiency, effective resource allocation, and compliance with regulatory requirements. The position also fosters continuous improvement and provides high-quality administrative support to internal stakeholders.

The work requires travel and is frequently performed at a BDO office. The role also includes supervisory responsibilities such as evaluating direct reports, supporting their professional development, participating in hiring and termination decisions, and ensuring staff are trained on relevant software, processes, and resources.

Requirements

• High school diploma or GED.
• Ten or more years of experience in administration or operations management.
• Five or more years of experience in a leadership role.
• Project management experience.
• Proficiency in Microsoft Office Suite.
• Superior verbal and written communication skills.
• Strong analytical and process skills.
• Sound judgment and reasoning skills.
• Strong management and delegation skills to lead and direct a team effectively.
• Excellent interpersonal skills and ability to relate tactfully and maturely to diverse personalities.
• Ability to respond tactfully and professionally in high-demand situations.
• Ability to multitask while working independently or in a group environment.
• Ability to communicate clearly and concisely with principals and top management.
• Strong organizational skills, including attention to detail and ability to meet project deadlines.

Nice To Haves

• Bachelor’s degree.
• Experience in a professional services environment.
• Experience with enterprise resource planning (ERP) systems.

Responsibilities

• Perform core Office Administrator duties for assigned offices.
• Lead and manage administrative teams within assigned markets.
• Develop and implement administrative strategies and initiatives aligned with national and geographic objectives.
• Ensure compliance with firm policies, procedures, and regulatory requirements.
• Collaborate with leadership to optimize resource allocation and operational processes.
• Monitor and report key performance indicators for administrative functions.
• Identify process improvement opportunities and drive implementation.
• Coordinate training and development for administrative staff.
• Manage budgets and oversee cost-control measures for administrative operations.
• Serve as a liaison between offices in assigned markets and national administration.
• Establish strong rapport with leaders and peers throughout the organization.
• Evaluate direct reports and assist in developing goals and objectives for their professional development.
• Collaborate with direct reports and key stakeholders to interview, hire, and terminate administrative employees.
• Ensure administrative team members are trained on relevant software, processes, and resources.
• Perform other duties as required.

Benefits

• BDO describes its Total Rewards offerings as including comprehensive benefits and an Employee Stock Ownership Plan (ESOP), which provides participants beneficial ownership in the firm. Benefits may be subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED