Admin Coordinator

The TJX Companies, Inc.•Big Rapids, MI
•$15 - $16•Onsite

About The Position

The Admin Coordinator supports store management with store-related administrative functions and helps ensure an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling outstanding customer service. The role includes hiring and onboarding support, maintaining Associate personnel files, performing daily cash office functions, and supporting scheduling, expense monitoring, and supply inventory. The Admin Coordinator also helps manage Associate coverage, store priorities, training needs, safety, compliance, and shrink reduction.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills, with attention to detail.
  • Capable of multitasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience and model outstanding customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Support hiring by scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
  • Ensure the store team executes tasks according to the store plan and prioritize as needed.
  • Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining the cleanliness of the entire store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for Associates meeting service or hours requirements
  • Medical, dental, and vision coverage for Associates meeting service or hours requirements
  • Health savings account (HSA) for Associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for Associates meeting service or hours requirements
  • Life insurance for Associates meeting service or hours requirements
  • Short- and long-term disability coverage for Associates meeting service or hours requirements
  • Paid parental leave for Associates meeting service or hours requirements
  • Paid holidays, vacation, and sick time for Associates meeting service or hours requirements
  • Auto and home insurance discounts for Associates meeting service or hours requirements
  • Scholarship program for Associates meeting service or hours requirements
  • Adoption assistance for Associates meeting service or hours requirements
  • Competitive salary and benefits package
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