Admin Coordinator

TJX•Big Rapids, MI

4d•Onsite

About The Position

The Admin Coordinator supports store management in executing store-related administrative functions and helps ensure an excellent customer experience by engaging with customers and maintaining a clean, organized store. The role models outstanding customer service and promotes honesty, integrity, confidentiality, and a positive experience for internal and external customers. The position participates in hiring and onboarding activities, maintains Associate personnel files, performs daily cash office functions, and supports the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply inventory and requisitions. It also helps maintain appropriate Associate coverage, supports store execution of planned tasks, communicates priorities and progress, and partners with management on Associate training needs. The Admin Coordinator helps maintain store cleanliness, organization, and recovery standards; supports credit and loyalty programs and shrink-reduction efforts; and promotes a safe environment. The role requires a flexible schedule, including nights and weekends.

Requirements

One year of retail experience.
Six months of leadership experience.
Ability to work a flexible schedule, including nights and weekends.
Outstanding communication and organizational skills, with attention to detail.
Ability to multitask and respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors as a team player.
Ability to train others.

Responsibilities

Support store management in executing store-related administrative functions.
Engage and interact with customers, maintain a clean and organized store, and model outstanding customer service.
Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
Participate in hiring activities, including scheduling interviews and conducting reference checks, and support onboarding of new Associates.
Maintain Associate personnel files.
Perform daily cash office functions and maintain cash office standards.
Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
Communicate accurately and effectively with management and Associates about priorities and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Maintain sales floor organization, cleanliness, and recovery standards, and participate in maintenance and cleanliness of the entire store.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for Associates meeting service or hours requirements
Medical, dental, and vision coverage for Associates meeting service or hours requirements
Health savings account (HSA) for Associates meeting service or hours requirements
Health care flexible spending account (FSA) for Associates meeting service or hours requirements
Life insurance for Associates meeting service or hours requirements
Short- and long-term disability coverage for Associates meeting service or hours requirements
Paid parental leave for Associates meeting service or hours requirements
Paid holidays, vacation, and sick time for Associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance