Admin Assistant

Good Food Holdings Companies • Aptos, CA

1d • Onsite

About The Position

New Leaf Community Markets, a small cooperative founded in 1985, emphasizes sustainable, locally-produced food and a commitment to the well-being of its guests, staff, and community. Their mission is to be a purveyor of good, offering natural foods and prioritizing staff, community, and environmental care through progressive employment practices. They foster an atmosphere of openness, caring, trust, and fairness, creating an inclusive and friendly environment where staff can thrive. The company values community, integrity, sustainability, quality, and respect, and uses business as a force for change to nourish and sustain the community.

Requirements

• Previous customer service, food service, retail or grocery experience preferred.
• Knowledge of retail operations department / administrative experience highly preferred.
• Intermediate to advanced computer proficiency required.
• Experience with Excel and inventory software preferred.
• Excellent written and verbal communication skills required.
• Basic to intermediate math and computation skills required.
• Skills to read, understand and follow through on verbal and written instructions.
• Skills to exercise good judgment at all times.
• Should have the ability to speak, read and understand English.

Nice To Haves

• Previous customer service, food service, retail or grocery experience
• Knowledge of retail operations department / administrative experience
• Experience with Excel and inventory software

Responsibilities

• Supports the store staff and management with administrative and HR tasks, office maintenance, sign making, and marketing.
• Demonstrates honesty, integrity and the highest standard of ethical conduct.
• Provides exceptional customer service and contributes to a positive and collaborative team environment.
• Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store.
• Seeks opportunities to exceed customer expectations and enhance the customer experience.
• Demonstrates ability to manage own time and models a flexible work style.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department.
• Represents company values.
• Works cooperatively and positively with fellow team members.
• Gives and receives feedback in a constructive manner demonstrating company Speak Up culture.
• Conserves company resources.
• Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
• Contributes to store cleanliness, maintains equipment.
• Informs store/department management of any problems.
• Observes all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Stays thoroughly knowledgeable of store’s voicemail system, updates current voicemail info at each extension and maintains current store roster.
• Ensures there is always phone coverage by being the first telephone operator.
• Orders and purchases all office, break room and store supplies.
• Ensures break room and office areas are orderly and clean.
• Maintains upkeep of all office equipment and machinery.
• Alerts management of problematic office equipment.
• Distributes incoming and outgoing mail internal to company and external; includes faxes.
• Updates bulletin boards/in-store communications, including all postings and flyers.
• Conducts or assists with research projects as needed.
• Maintains updated forms and packets for all staff and management.
• Processes the token tally and sends to Accounting.
• Processes gift cards for donations.
• Supports and assists e-card program, senior and loyalty programs.
• Prepares and maintains tags in store and communicates with Product Systems when necessary.
• Performs daily, weekly and monthly tag / price audits.
• Maintains end cap signs, sale and food service signs, tags, flyers, price changes, and POS scanning.
• Executes printing of signage and promotional materials throughout the store.
• Stays informed and engaged in carrying out store merchandising goals.
• Assists with ensuring the monthly sales and promotional calendar is supported at all levels of the store to include signage and marketing materials.
• Administer INFRA training programs.
• Makes name tags, maintains lockers, mailboxes, discount cards, and keys as needed.
• Works with HR and Payroll on various confidential matters.
• Assists with activities around PTO requests, incentive awards, distribution of paychecks and loading of gift cards according to procedures.
• Coordinates employee contests (photos, ballots, postings, quizzes).
• Performs all bookkeeping duties.
• Attends department meetings and take minutes, as requested.
• Performs other tasks and duties as assigned.

Benefits

• Comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed