Admin Assistant I, Front Desk- Goodwill Federal Office

Goodwill of Colorado•Colorado Springs, CO

10h•Onsite

About The Position

The Administrative Assistant I, Front Desk (FDAA) will provide excellent customer service to all visitors to the Federal HQ Campus, serving as the first impression of Goodwill of Colorado to internal and external stakeholders. The role involves directing visitors to the appropriate personnel and maintaining a polite, calm, and efficient demeanor. This position is designed for flexibility, with assignments ranging from administrative projects, research, and customer service, working with the Corporate Project Specialist.

Requirements

Must be extremely dependable, arriving at work at the required time daily.
Must dress within acceptable guidelines, maintain a neat and clean workspace, be courteous, personable, and able to communicate effectively.
Must maintain confidentiality when dealing with sensitive issues and remain calm and polite.
Has an ability to multi-task and complete assignments in a timely manner.
Good working knowledge of Microsoft Word, Excel and Outlook required.
Must possess excellent customer service and communication skills.
Requires sitting for extended periods and using a computer keyboard for a minimum of four (4) hours each day.

Nice To Haves

One (1) year minimum experience in a position involving contact with the public and working in an office setting desired.
Previous work experience with a nonprofit, charitable organization desired.

Responsibilities

Works with the Corporate Project Specialist in carrying out assigned projects.
Act as the first point of contact for visitors to the Federal HQ Campus.
Sort incoming and interoffice mail.
Open all incoming mail with another designated individual.
Restrictively endorse all checks received immediately upon opening mail, write pertinent info in check log, and review bank deposit to ensure all checks received that day are included in the deposit.
Sign for packages/deliveries and contact appropriate personnel for pick up.
Calculate payroll and distribute payroll and expense checks, as needed.
Document all items leaving the Front Desk thoroughly.
Other duties as assigned.
Maintain a positive attitude and interact appropriately with all visitors/employees at all times.
Strive to establish and maintain cooperative and productive working relationships with all employees.