Front Desk Office Assistant

Native Directions•Stockton, CA

1d•Onsite

About The Position

The Front Desk Office Assistant serves as the first point of contact for Native C.O.R.E. and plays an important role in creating a welcoming, respectful, and supportive environment for clients, community members, staff, and partner agencies. This position provides administrative and front office support while assisting with scheduling, referrals, outreach support, client communication, and daily office operations. The Front Desk Office Assistant works closely with the Office Manager and Native C.O.R.E. staff to help ensure services are delivered professionally, efficiently, and with cultural sensitivity.

Requirements

High school diploma or equivalent required
Previous office, customer service, reception, or administrative experience preferred
Strong communication and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Basic computer skills including Microsoft Word, Excel, Outlook, and data entry systems
Ability to maintain confidentiality and handle sensitive information appropriately
Dependable, professional, and able to work independently and as part of a team

Nice To Haves

Experience working with Native American communities or underserved populations is preferred but not required

Responsibilities

Greet clients, visitors, and community members in a professional and welcoming manner
Answer incoming phone calls and assist with general office inquiries
Direct individuals to appropriate staff, services, or community resources
Maintain a clean, organized, and welcoming front office environment
Schedule appointments and assist with staff calendars as needed
Provide appointment reminders and assist with client check-ins
Assist with coordinating meetings, training, and community events
Perform general office duties including filing, copying, scanning, faxing, and document organization
Enter and maintain accurate data and client information in electronic and physical records
Assist staff with administrative projects and office support tasks
Support mail distribution, supply organization, and office inventory
Provide information regarding Native C.O.R.E. programs, services, and available community resources
Assist with referrals to treatment programs, housing resources, behavioral health services, and community agencies when appropriate
Maintain professionalism and confidentiality while handling sensitive information
Help maintain office cleanliness, safety, and organization
Report maintenance, safety, or security concerns to leadership
Assist the Office Manager and leadership team with daily operational needs
Work collaboratively with Native C.O.R.E. staff and community partners
Attend staff meetings, training, and organizational activities as required
Demonstrate professionalism, reliability, teamwork, and cultural respect in all interactions