ADC Donor Greeter

Goodwill of the Finger Lakes•City of Rochester, NY

13d•$0 - $19

About The Position

The ADC Donor Greeter performs donation-center duties, including accepting donations, providing customer service, and maintaining a clean, organized, and safe work environment. The role also involves sorting, testing, cleaning, and packaging merchandise for shipment and sale in stores. In some instances, the employee may stock merchandise and conduct sales. The position requires open and flexible availability, including evenings, weekends, and holidays. The employee generally works in a comfortable environment but may be exposed to outdoor conditions while receiving donations and may work alone. A high school diploma or GED and previous retail experience are preferred.

Requirements

Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.
Ability to read and understand documents such as receipts, time cards, and policy manuals.
Ability to write routine reports.
Ability to speak effectively and communicate clearly with employees and customers.
General math skills.
Must have open and flexible availability and be willing to work evenings, weekends, and holidays.
Physical demands include frequent standing and walking; frequent bending; occasional crawling, overhead reaching, crouching, kneeling, and balancing; and lifting and carrying items of varying weights, including up to 50 pounds frequently or occasionally. The listed physical-demand chart also indicates occasional lifting of 51–75 pounds and rare lifting above 75 pounds, as well as pushing or pulling loads of up to 39 pounds always and 40–100 pounds occasionally.

Nice To Haves

High school diploma or GED.
Previous retail experience.

Responsibilities

Assist customers with bringing donations inside.
Record donations accurately using daily tracking methods.
Sort donations into appropriate equipment for processing and transportation, and label equipment properly.
Assist with loading and unloading merchandise and equipment onto and off trucks as needed, following safety procedures during packing and movement.
Greet customers promptly and maintain a friendly, helpful, professional service-oriented manner.
Address customer concerns respectfully while following retail policies, and seek supervisor assistance when needed.
Keep the interior and exterior of the store neat, clean, and organized, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
Contribute positively to the store team by sharing ideas or concerns with coworkers and management in a timely and supportive manner.
Sort, test, and clean items for quality and processing.
Collect payments accurately when necessary.
Perform other duties as assigned by a supervisor.
Package merchandise for shipment and sale; in some instances, stock merchandise and conduct sales.