ADC Donor Greeter

Goodwill of the Finger Lakes•Manlius, NY
•$0 - $19

About The Position

The ADC Donor Greeter performs donation-center duties, including accepting donations, providing customer service, and maintaining a clean, neat, and safe work environment. The role includes sorting, cleaning, testing, and packaging merchandise for shipment and sale at stores. Depending on the situation, the employee may also stock merchandise and conduct sales. The position requires open and flexible availability, including evenings, weekends, and holidays. The employee generally works in a comfortable environment but may be exposed to outdoor conditions while receiving donations and may sometimes work alone. A high school diploma or GED and previous retail experience are preferred. The role requires general math skills and the ability to read and understand routine documents, write routine reports, and communicate clearly with employees and customers.

Requirements

  • Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.
  • Must work weekends and holidays.
  • Open and flexible availability, including evenings, weekends, and holidays.
  • Ability to read and understand documents such as receipts, time cards, and policy manuals.
  • Ability to write routine reports.
  • Ability to speak effectively and communicate clearly with employees and customers.
  • General math skills.
  • Physical capacity for the listed job demands, including standing always; walking and bending frequently; and lifting or carrying items of varying weights.

Nice To Haves

  • High school diploma or GED preferred.
  • Previous retail experience preferred.

Responsibilities

  • Assist customers with bringing donations inside.
  • Record donations accurately using the daily tracking methods.
  • Sort donations into appropriate equipment for processing and transportation.
  • Label equipment properly.
  • Assist with loading and unloading merchandise and equipment onto and off trucks as needed, following safety procedures during packing and movement.
  • Greet customers promptly and maintain a friendly, helpful, professional, and service-oriented manner.
  • Address customer concerns courteously and respectfully, follow retail policies, and seek supervisor assistance when needed.
  • Keep the interior and exterior of the store neat, clean, and organized, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
  • Contribute positively to the store team by sharing ideas or concerns with coworkers and management in a timely and supportive manner.
  • Sort, test, and clean items for quality and processing.
  • Ensure accurate payment collection when necessary.
  • Perform other duties as assigned by the supervisor.
  • In some instances, stock merchandise and conduct sales.
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