ADC Donor Greeter

Goodwill of the Finger Lakes•Village of Honeoye Falls, NY
•$0 - $19

About The Position

The ADC Donor Greeter performs donation-center duties, including accepting donations, providing customer service, and maintaining a clean, neat, and safe work environment. The role also involves sorting, cleaning, testing, and packaging merchandise for shipment and sale at stores. In some instances, the employee may stock merchandise and conduct sales. The position requires open and flexible availability, including evenings, weekends, and holidays. The employee generally works in a comfortable environment but may work outside while receiving donations and may sometimes work alone. A high school diploma or GED and previous retail experience are preferred.

Requirements

  • Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.
  • Must be available to work weekends and holidays, with open and flexible availability that includes evenings.
  • Ability to read and understand documents such as receipts, time cards, and policy manuals.
  • Ability to write routine reports.
  • Ability to speak effectively and communicate clearly with employees and customers.
  • General math skills.
  • Ability to meet the physical demands described, including standing, walking, bending, lifting and carrying items, and pushing or pulling equipment.

Nice To Haves

  • High school diploma or GED preferred.
  • Previous retail experience preferred.

Responsibilities

  • Assist customers with bringing donations inside.
  • Record donations accurately using daily tracking methods.
  • Sort donations into appropriate equipment for processing and transportation, and label equipment properly.
  • Assist with loading and unloading merchandise and equipment onto and off trucks as needed, following safety procedures during packing and movement.
  • Greet customers promptly and maintain a friendly, helpful, professional service-oriented manner; address concerns respectfully, follow retail policies, and seek supervisor assistance when needed.
  • Keep the interior and exterior of the store clean, neat, and organized, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
  • Contribute positively to the store team by communicating ideas or concerns to coworkers and management in a timely and supportive way.
  • Sort, test, and clean items for quality and processing.
  • Collect payments accurately when necessary.
  • Stock merchandise and conduct sales in some instances.
  • Perform other duties assigned by the supervisor.
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