ADC Donor Greeter

Goodwill of the Finger Lakes•Rochester, NY

13d•$0 - $19•Onsite

About The Position

The ADC Donor Greeter performs donation-center duties, including accepting donations, providing customer service, and maintaining a clean, neat, and safe work environment. The role also involves sorting, cleaning, testing, and packaging merchandise for shipment and sale in stores. Depending on business needs, the employee may stock merchandise and conduct sales. The position requires open and flexible availability, including evenings, weekends, and holidays.

Requirements

Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.
Ability to read and understand documents such as receipts, time cards, and policy manuals.
Ability to write routine reports.
Ability to speak effectively and communicate clearly with employees and customers.
General math skills.
Must be available to work weekends and holidays.
Must have open and flexible availability and be willing to work evenings, weekends, and holidays.

Nice To Haves

High school diploma or GED preferred.
Previous retail experience preferred.

Responsibilities

Assist customers with bringing donations inside.
Accurately record donations using daily tracking methods.
Sort donations into appropriate equipment for processing and transportation.
Label all equipment properly.
Assist with loading and unloading merchandise and equipment onto and off trucks, following safety procedures during packing and equipment movement.
Greet customers promptly and maintain a friendly, helpful, and professional service-oriented attitude.
Address customer concerns courteously and respectfully in accordance with retail policies, seeking supervisor assistance when necessary.
Keep the store's interior and exterior neat, clean, and organized, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
Contribute positively to the store team by sharing ideas and concerns with coworkers and management in a timely and supportive manner.
Sort, test, and clean items for quality and processing.
Accurately collect payments when necessary.
Perform other duties as assigned by the supervisor.