ADA Facilitator

ASM Global • New Orleans, LA

3d • Onsite

About The Position

Legends Global, a leader in privately managed public assembly facilities, has an excellent and immediate opening for an ADA Greeter for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. ADA Greeters are stationed at all entry doors to provide guests with disabilities mobility assistance (via wheelchair) or escort/directional services. They escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office, and escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices. They also inform guests of amenities near their seating area, deliver lost and found items to Guest Relations, and escort guests back to the entry gate at the end of the event or as needed during the event. All other duties as assigned.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a criminal background check.
• Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square.
• Be able to stand for long periods of time as well as carefully maneuver a wheelchair throughout the facilities and crowds.
• Must have knowledge of ADA procedures.
• Excellent communication skills.
• Able to work nights, weekends, and holidays as needed.
• High School diploma or equivalent.

Responsibilities

• Provide guests with disabilities mobility assistance (via wheelchair) or escort/directional services.
• Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office.
• Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices.
• Inform guests of amenities near their seating area.
• Deliver lost and found items to Guest Relations Center to be logged and secured in a timely manner.
• Escort guests back to the entry gate at the end of the event or as needed during the event.
• All other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED