Ad Operations Specialist (US)

Mod Op•Dallas, TX

11h

About The Position

Mod Op is seeking an Ad Operations Specialist to join its Audience Growth & Performance team. This hands-on role manages campaign trafficking and operational workflows within publisher-side and supply-side advertising environments. The specialist will initially support a major cross-channel advertising engagement and provide executional support across other paid media accounts as capacity allows. The role owns assigned campaigns from setup through completion, including intake, QA, launch, monitoring, reconciliation, and closeout. It requires translating insertion orders, campaign instructions, and creative requirements into accurate trafficking setups; coordinating across client, agency, publisher, and internal teams; and proactively identifying missing information, delivery issues, risks, and dependencies. The specialist also supports digital video and cross-channel advertising workflows, including Ad ID requirements where applicable.

Requirements

At least 3 years of hands-on experience in digital ad operations, publisher operations, campaign trafficking, or campaign management.
Experience executing campaigns within an ad server, publisher platform, SSP, or comparable advertising technology environment.
Strong understanding of the campaign lifecycle, from order or IO through trafficking, QA, launch, monitoring, reconciliation, and completion.
Experience managing digital video and/or cross-channel advertising campaigns.
Demonstrated campaign QA and troubleshooting skills with exceptional attention to detail.
Ability to interpret campaign instructions, creative specifications, trafficking requirements, and delivery goals.
Strong organizational and task-management skills, with the ability to manage multiple campaigns and deadlines.
Clear written and verbal communication skills and ability to work effectively with client, agency, publisher, and technical stakeholders.

Nice To Haves

Hands-on FreeWheel experience.
Publisher-side or supply-side advertising operations experience.
Experience with television, CTV, OTT, VOD, streaming video, or other cross-channel video advertising.
Familiarity with broadcast Ad ID workflows.
Experience managing house inventory, unsold inventory, and/or PSA campaigns.
Experience within a media company, publisher, MVPD, streaming provider, or ad-sales organization.
Familiarity with Google Campaign Manager 360 or another major ad-serving platform.

Responsibilities

Execute and manage campaigns within publisher-side, supply-side, and ad-serving environments.
Translate insertion orders, campaign instructions, and creative requirements into accurate trafficking setups.
Manage creative assignment, flight dates, targeting, inventory, delivery settings, and campaign revisions.
Own assigned campaigns from intake through QA, launch, monitoring, reconciliation, and completion.
Perform detailed pre-launch and post-launch QA to ensure campaigns align with approved specifications.
Monitor pacing and delivery, identify discrepancies, and troubleshoot creative, tracking, inventory, platform, and delivery issues.
Support digital video and cross-channel advertising workflows, including Ad ID requirements where applicable.
Assist with house inventory, unsold inventory, public service announcement, and makegood workflows as needed.
Coordinate requirements and resolve dependencies across ad sales, media, creative, analytics, project management, agency, client, and platform teams.
Maintain clear campaign documentation, status updates, naming conventions, and QA procedures.
Provide trafficking, tagging, tracking QA, pacing, platform troubleshooting, and campaign support across additional Audience Growth & Performance accounts.