US-Operations Specialist

Apple • Kansas City, MO

11h • Onsite

About The Position

Apple Retail Operations Specialists help products flow smoothly through the store and maintain product availability for customers. The role includes completing inventory tasks, supporting Apple preservation standards, and delivering products to customers and team members. Operations Specialists engage enthusiastically and use product expertise to offer recommendations that support sales and the overall customer experience.

The position completes inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes. It also includes fulfilling products and delivering items requested through Runner requests, staying current on inventory process changes, and completing demo and restocking tasks that support technology and merchandising priorities. The Operations Specialist supports the Operations Lead with implementing and maintaining Apple preservation standards and may perform other tasks as needed, including customer-facing activities.

The role contributes to an inclusive environment by respecting differences, remaining curious, and demonstrating Apple’s values of inclusion and diversity in daily activities.

Requirements

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays, and reliably attend work as scheduled, in line with local laws and approved accommodations.
• Be able to lift and carry products to various locations within and near the store.

Nice To Haves

• Focus on the customer experience, serving both internal and external customers.
• Be a self-starter who is detail-oriented and organized.
• Prioritize workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability.
• Be trusted with sensitive or confidential information, consistent with Apple’s core values.
• Be curious and open to learning from others and helping each other grow.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members.
• Use communication and training resources to stay up to date on inventory process changes.
• Perform demo and restocking tasks to support technology and merchandising priorities.
• Support the Operations Lead with implementing and maintaining Apple preservation standards.
• Perform other tasks as needed, including supporting customer-facing activities.
• Contribute to an inclusive environment by respecting differences and demonstrating Apple’s values of inclusion and diversity.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed