Acute Care Case Manager

Norton Sound Health Corp•Nome, AK

2d•$50 - $68•Onsite

About The Position

The Acute Care Case Manager coordinates the overall interdisciplinary plan of care for patients and serves as a liaison between patients and families and healthcare personnel to help ensure necessary care is provided promptly and effectively. The role may also provide leadership to direct reports or a cross-functional team. The position is responsible for facilitating the NSHC Swing Bed Program, assisting with discharge planning and referrals, conducting post-discharge follow-up calls, and reviewing 30-day admissions. The Case Manager works with Social Services and Physical Therapy to procure durable medical equipment as needed, coordinates follow-up care with PCC Wellness Case Managers, and provides backup to them when needed. The role collaborates with the multidisciplinary team and attends morning rounds with medical staff. The position reports to the PCC Nurse Manager and Lead Case Manager for job-specific responsibilities. The AC Manager oversees AC-related job duties and manages time-off requests, time cards, certifications, and annual training. Managers collaborate on performance reviews. The Case Manager also works as a staff nurse on the unit at least one weekend per month and when necessary to ensure adequate staffing, and performs other duties as assigned. Employees are expected to uphold the organization’s vision, mission, and corporate values and comply with its policies, procedures, code of conduct, and work rules. Expected values and conduct include integrity, cultural sensitivity, respect for traditional values, continual learning and improvement, compassion, teamwork, pride, professionalism, accountability, cooperation, and consideration of others.

Requirements

Associate’s degree in Nursing.
Five years of experience working as a Registered Nurse.
One year of supervisory experience.
Alaska Registered Nursing License.
Basic Life Support certification.
Obtain ACLS and PALS within one year of hire.
Above-average nursing skills.
Ability to manage heavy case loads.
Ability to communicate with and serve patients in very emotional circumstances.
Specialized knowledge of the particular patient population.
Knowledge of electronic documentation and referral services.
Patient/customer service, interpersonal, and good communication skills.
Ability to manage time and organize work efficiently.
Ability to follow policies, procedures, and instructions, and communicate with supervisors to ensure understanding and manage work accordingly.
Ability to understand and manage patient/customer confidentiality.
General knowledge of typical office technology, including computers, printers, copiers, fax machines, and typical office software.

Responsibilities

Facilitate the NSHC Swing Bed Program.
Assist with discharge planning for admitted patients.
Perform post-discharge follow-up calls to patients.
Review all 30-day admissions.
Assist providers with the referral process as necessary.
Work with Social Services and Physical Therapy to procure durable medical equipment as needed.
Work with PCC Wellness Case Managers to ensure follow-up care is established.
Provide backup to PCC Wellness Case Managers as needed.
Collaborate with the multidisciplinary team.
Attend morning rounds with medical staff.
Work as a staff nurse on the unit at least one weekend per month and when necessary to ensure adequate staffing.
Uphold the organization’s vision, mission, and corporate values and comply with its policies, procedures, code of conduct, and work rules.
Perform other duties as assigned.