Nurse Manager - Acute Care

Veterans Health Administration • Richmond, VA

2d • Onsite

About The Position

The Richmond VA Medical Center is seeking a Nurse Manager to join the Acute Care service. The Nurse Manager functions as a clinical expert and is responsible and accountable for all elements of the nursing process when providing and supervising direct patient care. The incumbent assesses, plans, implements, and evaluates care delivery based on age-specific components.

The position coordinates care focused on patient education, self-management, and customer satisfaction across the continuum of care. The Nurse Manager is accountable for the 24/7 operation of assigned units and provides coverage for other Nurse Managers as needed. The role also directs and supervises staff orientation, training, development, and performance evaluation, and provides leadership as a role model, educator, practitioner, and supervisor.

The Nurse Manager collaborates with interdisciplinary team members to improve care outcomes, remove barriers, and implement evidence-based programs and processes. The position supports culturally competent care, accountability, equitable and cost-effective outcomes, compliance with accreditation and regulatory standards, and alignment of clinical objectives with organizational strategy. The role promotes an inclusive workplace and cultivates partnerships across the care continuum.

The work schedule is 0730–1600. Telework is not available, and this is not a virtual position. The position requires face-to-face patient care and use of IT software and equipment for virtual visits, as well as timely and accurate electronic medical record documentation. The work environment may be steady to fast-paced and sometimes noisy, with multiple priorities and frequent, sometimes intense, customer interactions. Personal protective equipment may be required.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying education under the stated VA education provisions.
• Current, full, active, and unrestricted professional nurse registration in a U.S. State, Territory, or Commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Meet the applicable education, experience, and dimension criteria for the assigned Nurse grade and level.
• Meet applicable U.S. citizenship and appointment conditions, including background/security investigation and pre-employment physical evaluation.
• Comply with the VA seasonal influenza vaccination program and applicable VHA-mandated vaccination and employee health requirements.
• Ability to meet the physical and mental/sensory demands of direct patient care, including lifting, prolonged standing, bending, walking, reaching, repetitive motion, and climbing stairs; logical thinking, information processing and retention, reading, recall, reasoning, complex problem solving, hearing, clear speech, writing, keyboarding, telephone use, and video connectivity.
• Ability to manage multiple priorities, frequent customer interactions, and changes in a sometimes-noisy environment.
• Ability to work with patients with communication difficulties, cognitive loss, behavioral challenges, or altered mentation, and with stressed caregivers.
• Ability to collaborate with multiple stakeholders.
• Ability to use IT software and equipment and navigate and document in electronic medical records accurately and promptly.

Nice To Haves

• Experience with telemetry.
• Nursing leadership experience.

Responsibilities

• Coordinate care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Collaborate with interdisciplinary team members to influence care outcomes and develop process-improvement initiatives.
• Account for the 24/7 operation of assigned units and provide coverage for other Nurse Managers as needed.
• Direct and supervise staff orientation, training, development, and individual performance evaluation.
• Provide leadership as a role model, educator, practitioner, and supervisor.
• Collaborate with interdisciplinary team members to remove barriers and implement evidence-based programs and processes.
• Engage in professional organizations to support leadership and career growth.
• Adhere to ethical principles and foster accountability at personal, organizational, and staff levels.
• Equip staff to provide culturally competent care and promote accountability for high-quality, cost-effective outcomes.
• Build alliances across the care continuum through active listening, engagement, and emotional intelligence.
• Contribute to care delivery models and environmental design that support evidence-based, accessible, affordable, and equitable patient care.
• Ensure compliance with accreditation and regulatory standards.
• Align nursing and clinical objectives with organizational strategic outcomes and participate in strategy planning and execution.
• Promote an inclusive workplace that values diversity.
• Provide face-to-face patient care and document accurately and promptly in electronic medical records.
• Use available IT software and equipment for virtual visits.

Benefits

• Competitive salary and regular salary increases, with potential performance awards.
• 50 days of paid time off per year, comprising 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with VA contributions of up to 5%.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree