Case Manager - ACUTE

KVC Health Systems•St. Louis, MO

About The Position

The Case Manager advocates for patients and ensures they receive the services and resources outlined in their treatment plan or plan of service, with those services efficiently coordinated. The role is part of a partnership between St. Louis Children’s and KVC Health Systems Youth Mental Health Care to provide acute care and outpatient programs at a youth mental health and wellness campus in Webster Groves, Missouri. The campus is slated to open in late 2026.

Requirements

Bachelor’s degree in a behavioral science or related field.
Valid driver’s license and auto insurance with a good driving record.
Ability to obtain a Class E driver’s license and meet KVC’s auto insurance requirements.
Experience in social services, residential treatment, education, or another related field.
Previous experience working with children and families in a trauma-informed environment.

Nice To Haves

Intermediate skills in Microsoft Office, including Word, Excel, and Outlook email.
Strong customer service focus.
Excellent time management and organizational skills.
Excellent oral and written communication skills.
Proficiency in Word, Excel, and email applications.

Responsibilities

Ensure resources and services outlined in patients’ plans are available and document them.
Facilitate communication and reporting among pertinent internal and external team members.
Engage in crisis intervention with youth.
Arrange or provide transportation for youth to community appointments.
Meet with youth at least weekly or as specified.
Maintain and document weekly contact with agencies and parents.
Coordinate and communicate with other departments regarding scheduling and treatment.
Maintain an updated agency mailing list.
Prepare information for psychiatric medication reviews.
Schedule staffing reviews for youth on the caseload as specified and communicate schedules to internal and external treatment team members.
Participate in team and department meetings.
Coordinate admissions, discharges, and transfer of caseload.
Meet with parents, caseworkers, and guardians to complete paperwork; conduct assessments; gather patient documentation; distribute patient information to appropriate staff; and enter client data into the electronic health record.
Support patients through their transition into the program.
Ensure discharge paperwork and notifications are in order.
Perform other duties as needed for the betterment of Camber; additional duties may be assigned based on organizational needs and staff qualifications.