Activities Supervisor - Margaritaville

NDM Hospitality Services•Kissimmee, FL
•Onsite

About The Position

NDM, a family-owned hospitality business expanding from food and beverage into vacation rentals, is hiring an Activities Supervisor for the Jimmy Buffett-inspired Margaritaville Resort Orlando. The role involves organizing and hosting scheduled activities, welcoming and assisting guests at the Fins Up Beach Club, and helping ensure guest and member access, safety, and enjoyment. The supervisor also supports retail operations, monitors waterslide dispatch and team member performance, and promotes effective communication and motivation among team members.

Requirements

  • At least 3 to 6 months of leadership experience.
  • Excellent written and verbal communication skills.
  • Highly customer-oriented and responsive, with a strong need for closure.
  • Able to work outdoors in different weather conditions.
  • Comfortable speaking into a microphone to large crowds.
  • Must be able to pass CPR/First Aid certifications in a timely manner.
  • Must be able to pass a background check.

Nice To Haves

  • High school diploma preferred.
  • Experience in recreational hospitality, cruise ships, summer camps, DJ work, or a theme park setting.

Responsibilities

  • Organize and host daily activities listed in the monthly activity calendar.
  • Welcome and assist guests as they enter the Fins Up Beach Club.
  • Follow policies and procedures to ensure guest and member access, safety, and enjoyment.
  • Ensure inventory needs are met.
  • Handle cash and operate the point-of-sale system at Sundries Retail.
  • Dispatch guests down slides and monitor team member performance.
  • Lead by example and inspire motivation among team members.
  • Maintain effective communication among team members about club operations and guest or member issues.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Free life insurance
  • 401(k) plan available
  • Discounted hotel rooms
  • Discounts in food and beverage outlets
  • Development opportunities
  • Employee appreciation events
  • Recognition and rewards program
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